Client Relationship Manager

hace 22 horas


San José, San José, Costa Rica Atlas Assistants A tiempo completo
Unlock Your Potential as an Account Manager

We're on the hunt for a highly organized and proactive professional to join our team as an Account Manager / Client Onboarding Coordinator.

Your mission is to ensure a seamless client onboarding experience by meticulously documenting their preferences and processes, empowering their Executive Assistants with the knowledge and support they need to thrive.

As a key member of our team, you'll be responsible for:

  • Crafting and maintaining detailed records of client preferences for their Inbox, Calendar, and essential company workflows.
  • Serving as the primary point of contact for our clients, providing regular updates, addressing queries with professionalism, and maintaining a strong connection.
  • Leveraging your exceptional communication skills to lead crucial onboarding calls, such as Ideal Week Planning and Assistant Onboarding Plans, to fully grasp and meet client expectations.
  • Diving into clients' calendars to pinpoint efficiency gains, conducting time audits, and helping prioritize tasks to keep them on their A-game.
  • Guiding the client's Executive Assistant through comprehensive training, ensuring a smooth workflow and providing ongoing support.

To succeed in this role, you'll need:

  • Client-facing experience, with a proven track record of building relationships and a portfolio in Onboarding, Customer Service, or Account Management.
  • Exceptional communication skills, both written and verbal.
  • An organizational prowess, with attention to detail and the ability to multitask with precision.
  • Tech-savviness, particularly with inbox and calendar management tools.
  • A team player mentality, adaptable and empathetic, ready to tackle any challenge.
  • The drive to take initiative and excel in a dynamic environment.

In return, we offer:

  • A competitive salary range of $1,300 - $1,600 based on experience, plus performance-based bonuses.
  • A remote work arrangement, allowing you to work from anywhere in the world.
  • Regular training sessions led by our experts to enhance your skills.
  • Mentorship opportunities with seasoned professionals for guidance and development.
  • A culture that celebrates milestones and achievements.

Looking to grow professionally? We offer exciting opportunities for advancement within Atlas Assistants, including leadership roles and strategic initiatives.



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