Account Manager

hace 3 días


San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

About the Job

We are seeking an experienced Account Manager to join our team at Amazon Support Services Costa Rica Srl. In this role, you will be responsible for onboarding a book of accounts (brands/manufacturers) to the Transparency service, ensuring a successful transition and ongoing usage of the service.

Key Responsibilities

  • Work with brands during the implementation phase as an adviser and project manager ensuring a smooth onboarding experience.
  • Streamline operational processes involved in the implementation process by documenting best practices, writing onboarding guides, and advising our product management team on features that will enable self-service.
  • Work with brands to expand ASIN enrollment into Transparency through Account Management driven activities.

Requirements

  • 2+ years of sales or account management experience.
  • Experience with Excel.
  • Experience analyzing data and best practices to assess performance drivers.
  • Experience in relationship management within technology, start-ups, or SaaS Platforms.

About the Team

Transparency represents an incredible opportunity to raise retail industry standards around authenticity, product transparency, and supply chain tracking. We are focused on building a global service which allows consumer brands and consumers to trace the origin of items throughout the supply chain ensuring only authentic items enter the supply chain.


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