Senior Account Manager
hace 3 semanas
Job Function: Field Sales
We are seeking a highly skilled Senior Account Manager to join our team at SoftwareOne. As a key member of our sales team, you will be responsible for cultivating and nurturing deep client relationships while delivering the best of our software solutions.
This role requires a strong understanding of client needs, challenges, and objectives, as well as the ability to develop and maintain long-lasting relationships. You will serve as the primary point of contact for client inquiries, escalations, and feedback, ensuring seamless solution delivery and driving client satisfaction and business growth.
To be successful in this role, you will need to own revenue, profit/loss, and growth objectives for assigned client accounts, identifying opportunities for upselling, cross-selling, and contract renewals. You will work closely with Operations Managers and Customer Success Managers to ensure timely and successful delivery of solutions to clients.
This is a full-time opportunity based in Costa Rica with a hybrid model. If you are a systems engineer with a related background and 10-12 years of experience in the role of Senior Account Manager in technological solutions, we encourage you to apply.
Key Responsibilities:
- Foster Deep Client Relationships
- Drive Revenue Growth
- Collaborate Across Teams
- Solution Delivery Oversight
- Resource Allocation
- Opportunity Identification
- Performance Tracking and Reporting
Requirements:
- English level B1 in speaking, writing, and listening
- Strong project management skills
- Excellent verbal communication skills
- Self-driven, motivated, and initiative-taker
- Team player, continuous learner, and instigator of innovative practices
About SoftwareOne:
At SoftwareOne, we are committed to delivering world-class customer satisfaction and results. We are a leading global provider of software and cloud services, and we are looking for talented professionals to join our team. If you are passionate about sales, customer service, and technology, we encourage you to apply for this exciting opportunity.
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