Senior Account Strategist for Amazon Sellers

hace 5 días


San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

Are you a customer success expert looking to grow your career in e-commerce?

We are seeking an experienced Senior Account Manager to join our team at Amazon International Seller Services (ISS) in Costa Rica. This is a fantastic opportunity to make a real impact on the lives of millions of Amazon sellers worldwide.

As a Senior Account Manager, you will be responsible for interacting with sellers and account managers to champion the needs of our products. You will support the growth of the Sellers' business by adding selection and programs, and focusing on seller insights and feedback to further improve our products. Your primary goal will be to drive new product launches and relationship extensions by partnering with the business development and on-boarding teams. Additionally, you will work with sellers to improve operational aspects of their business in providing a great consumer experience.

You will identify specific prospects/partners to approach, communicate the specific value proposition for their business, and establish long-term, successful partnerships. You will track and report performance using appropriate metrics and achieve productivity and seller satisfaction targets.

This role requires strong communication and presentation skills, as well as effective territory/account management. Strategy development, multi-phase execution, and delivery are essential skills for this position. Analytical, account management, and productivity tools such as Oracle Business Intelligence, CRM tools like Salesforce, Tableau, and Microsoft Office Suites are also required.

The estimated salary for this position is $60,000 - $80,000 per year, depending on experience and qualifications. If you are a motivated and results-driven individual who is passionate about delivering excellent customer service, we encourage you to apply for this exciting opportunity.



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