Strategic Account Management Team Lead

hace 1 mes


San José, San José, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completo
Job Description

Fluent English and Spanish written and verbal skills are required for this role. The ideal candidate will have 6+ years of experience in roles such as Account Management, Sales, Consulting, Retail Buyer, In-stock planner, Finance/Analyst roles, Marketing/Merchandising roles, or Program/Project Management roles.

Key Responsibilities:

  1. Lead and manage a high-performing Account Management team while managing a reduced portfolio of Strategic Sellers yourself.
  2. Develop a clear understanding of the Selling on Amazon products and their functionalities, the e-commerce industry, and competitive environment.
  3. Implement and track metrics to record the success of your team, Seller Experience, growth, and long-term retention in the program.
  4. Analyze data and trends to identify, action, and influence long-term opportunities to maximize potential for the portfolio of Sellers managed in your team.
  5. Lead business strategy development and design long-term account plans, collaborating effectively with internal teams and Sellers to find joint areas of opportunity to drive Seller Experience with Amazon.

About the Team:

The Amazon Marketplace Paid Services Team (AMPS) in Mexico is a high-performing team driving ultra-fast growth for strategic, tier 1 Selling Partners of the MX Marketplace. We are true owners of the business and drive best-in-class Seller Experience that impacts the entire Marketplace and its programs.

What We Offer:

  1. Inclusive team culture
  2. Work-Life Balance
  3. Mentorship & Career Growth


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