Strategic Account Growth Director

hace 1 mes


San José, San José, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completo

Amazon Support Services Costa Rica Srl - B20 is seeking a Strategic Account Growth Director to drive business growth for top-selling partners on the Amazon Mexico Store. This role requires 6+ years of experience in account management, sales, consulting, or related fields.

The ideal candidate will have fluent English and Spanish written and verbal skills, as well as experience building relationships with external stakeholders and identifying business opportunities. They should be comfortable using data analysis, reporting, and forecasting to guide business decisions and solve problems.

This position offers a competitive salary of $120,000 - $180,000 per year, depending on experience, plus benefits and opportunities for career growth.

Job Responsibilities:

  • Lead and manage a high-performing account management team while managing a reduced portfolio of strategic sellers.
  • Develop a clear understanding of the Amazon products and their functionalities, the e-commerce industry, and competitive environment.
  • Implement and track metrics to record the success of your team, seller experience, growth, and long-term retention in the program.
  • Analyze data and trends to identify, action, and influence long-term opportunities to maximize potential for the portfolio of sellers managed in your team.
  • Lead business strategy development and design long-term account plans, collaborating effectively with internal teams and sellers to find joint areas of opportunity to drive seller experience with Amazon.
  • Build effective working relationships with the sellers that your team manages; be a trusted advisor for escalations, retention plans, and a business advocate.

About the Team:

The Amazon Marketplace Paid Services Team (AMPS) in Mexico is a high-performing team driving ultra-fast growth for strategic, tier 1 selling partners of the MX Marketplace. We are true owners of the business and drive best-in-class seller experience that impacts the entire marketplace and its programs.

Benefits:

  • Inclusive team culture
  • Work-life balance
  • Mentorship & Career Growth


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