Strategic Operations Director

hace 4 días


San José, San José, Costa Rica Bill Gosling Outsourcing A tiempo completo

Job Summary
At Bill Gosling Outsourcing, we are seeking a talented Strategic Operations Director to join our team. As a key member of our leadership team, you will play a critical role in driving operational excellence and ensuring the success of our clients.

Key Responsibilities
- Work closely with senior management to develop and implement operational strategies that align with the company vision and core values.
- Lead the development and implementation of process improvements to increase productivity and efficiency across departments or multiple P-and-L groups.
- Collaborate with clients to understand their Service Level Agreements (SLAs) and contractual requirements to ensure successful delivery of services.
- Manage inventory levels to meet company requirements.
- Ensure that all necessary facilities and tools are available for employees to perform their jobs effectively.
- Approve recommendations for staffing changes, including hiring, transfers, promotions, and dismissals.
- Monitor staffing levels to ensure efficient and effective allocation of company resources.
- Develop strong, professional relationships with clients and internal stakeholders to drive business growth and satisfaction.

Requirements
- Bachelor's degree or equivalent experience.
- 2+ years of experience in a managing coach role or equivalent external experience.
- Ability to obtain necessary licenses and certifications as required by jurisdictions.

What We Offer
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Collaborative and dynamic work environment.



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