Enterprise Operations Director

hace 1 semana


San José, San José, Costa Rica Crg Solutions A tiempo completo

We are seeking a seasoned leader to join Crg Solutions as an Enterprise Operations Director. This strategic role requires a professional with exceptional leadership skills, technical expertise, and business acumen.

**Estimated Salary Range:** $120,000 - $180,000 per year

**Company Overview:

Crg Solutions is a dynamic company that provides premium-level service to its mission-critical customers. Our team works closely with service providers and financial services companies to drive collaboration and communication between the end customer and our stakeholders.

**Job Description:

In this role, you will be responsible for leading remote or diverse technical teams in the Enterprise industry. You will need to possess strong project management, influencing, negotiation, critical thinking, and decision-making skills. Experience with Incident management, TAC management, and presenting to Executives and C-suite is highly desirable.

**Key Responsibilities:

1. Follow up on open action items and cases to ensure we meet our commitments.

2. Act as a business driver to improve customer's and internal operations.

3. Understand customer's internal business functions and culture.

4. Coordinate technical issues and customer needs.

5. Educate customers on processes and procedures.

6. Represent customer needs to post-sales support teams and applicable organizations.

7. Provide status reports to stakeholders.

8. Create and present quarterly reports to customers with analysis of customer's support needs.

9. Take the initiative on developing required skills, offers, and job training.

10. Identify and analyze operational area of improvements.

**Requirements:**

Fluent in English. High Proficiency level (must). 4+ years leading remote or diverse technical teams in the Enterprise industry. Strong CCNA or equivalent networking knowledge is highly desired, and ITIL Foundation v3 certified is a plus.



  • San José, San José, Costa Rica Microsoft A tiempo completo

    Job SummaryWe are seeking an experienced Strategic Operations Director to lead our Enterprise Services team in delivering exceptional customer experiences. As a key member of our Microsoft Business Operations team, you will be responsible for driving process efficiency, quality, and compliance across the Enterprise customer lifecycle.About the RoleThe ideal...


  • San José, San José, Costa Rica Tek Experts A tiempo completo

    Job Description:We are seeking an experienced Strategic Operations Director to oversee the distribution of resources across our global operations, ensuring seamless service delivery and exceptional customer experiences. As a key member of our leadership team, you will play a vital role in driving business growth, enhancing operational efficiency, and...

  • Operations Director

    hace 1 mes


    San José, San José, Costa Rica Vml Map A tiempo completo

    Operations Director Job DescriptionWe are seeking a skilled Operations Director to lead our team and shape the overall strategy for Marketing Operations at VML MAP. As a key member of our organization, you will be responsible for driving operational excellence, optimizing processes, and engaging with stakeholders both internally and externally.About the...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Lead a High-Performance TeamWe are seeking an experienced Enterprise Service Delivery Director to lead our team of system engineers, developers, and project managers in delivering exceptional services for productivity use cases. The ideal candidate will have a proven track record of developing high-performing teams, owning roadmaps, and driving business...

  • Enterprise Sales Director

    hace 3 semanas


    San José, San José, Costa Rica Fortinet A tiempo completo

    **About the Role:**We are seeking an experienced Enterprise Sales Director to lead our sales efforts for Networking and Security Solutions in the public sector.As a key member of our team, you will be responsible for driving revenue growth, building strategic relationships with clients, and developing and executing sales strategies to meet or exceed...


  • San José, San José, Costa Rica UNOPS A tiempo completo

    Job Title: Country Office Director - Strategic LeadershipUNOPS is seeking a highly experienced Country Office Director to lead the strategic development and implementation of our country operations.Key Responsibilities:Strategic Leadership: Provide strategic direction and oversight for the Country Office, ensuring alignment with UNOPS' overall goals and...

  • Operations Director

    hace 3 semanas


    San José, San José, Costa Rica Kimberly-Clark A tiempo completo

    About UsKimberly-Clark is a world-leading manufacturer of personal care and consumer products, with iconic brands such as Huggies, Kleenex, and Kotex.We are seeking an experienced Operations Director - Global Manufacturing Excellence to join our team in Pune, India. This role will lead the development and implementation of global manufacturing excellence...


  • San José, San José, Costa Rica Tax Goddess A tiempo completo

    About the RoleWe are seeking a highly experienced and results-driven Internal Operations Director to join our team at Tax Goddess.This is an exceptional opportunity for a strategic operational leader to drive efficiency, quality, and cost-effectiveness across all internal departments.ResponsibilitiesProvide visionary leadership for all internal operations...


  • San José, San José, Costa Rica Monetizemore A tiempo completo

    About MonetizeMoreWe're an 8-figure ad tech company, a Google Certified Publishing Partner with 220+ full-time team members based remotely across the globe. Our mission is to empower ad monetized publishers. We've been recognized by the Globe & Mail as one of the fastest growing businesses in Canada for four years in a row and have won the Google Innovation...


  • San José, San José, Costa Rica Bill Gosling Outsourcing A tiempo completo

    Job SummaryAt Bill Gosling Outsourcing, we are seeking a talented Strategic Operations Director to join our team. As a key member of our leadership team, you will play a critical role in driving operational excellence and ensuring the success of our clients.Key Responsibilities- Work closely with senior management to develop and implement operational...


  • San José, San José, Costa Rica Tek Experts A tiempo completo

    Role OverviewWe're seeking a skilled Operations Manager to drive strategic growth and excellence in our company, Tek Experts. This role involves overseeing resource distribution, monitoring performance targets, and ensuring successful SLA delivery across global teams. You'll coach and develop team managers, foster employee engagement, and achieve financial...


  • San José, San José, Costa Rica Coca-Cola A tiempo completo

    About the RoleWe are seeking a seasoned Regional Delivery Lead Americas and Global Operations Director to join our team in Costa Rica, supporting Employee Experience Hub (EEH) employees across LATAM. This critical role will play a key part in fostering a transformational culture and high engagement levels among team members.This position is part of the LATAM...


  • San José, San José, Costa Rica Uber A tiempo completo

    About the TeamThe People Operations team is responsible for building and scaling operations infrastructure, supporting employee experience and people processes at Uber. We prioritize effective employee experiences, aligning with business and organizational strategies. Our team consists of operations experts, project managers, and HR generalists, offering...


  • San José, San José, Costa Rica Genpact A tiempo completo

    About GenpactGenpact (NYSE: G) is a global leader in professional services and solutions, delivering outcomes that drive business growth. With over 125,000 professionals across 30+ countries, we leverage our expertise in digital operations, data, technology, and AI to help leading enterprises like the Fortune Global 500 achieve their goals.


  • San José, San José, Costa Rica Marriott International, Inc A tiempo completo

    **Job Overview**We are seeking a skilled Financial Director to oversee the financial operations of our multifaceted properties in Costa Rica. As a key member of our team, you will be responsible for developing and implementing strategic financial plans that drive business growth and profitability.**Salary Range**$80,000 - $120,000 per year, depending on...


  • San José, San José, Costa Rica Cornerstone Building Brands A tiempo completo

    Company Overview:Cornerstone Building Brands is a leading manufacturer of exterior building products. We are dedicated to providing high-quality products and services to our customers.Salary:The estimated salary for this position is $80,000 - $110,000 per year, depending on experience and qualifications.Job Description:We are seeking an Enterprise Operations...


  • San José, San José, Costa Rica Coca-Cola A tiempo completo

    About the RoleWe are seeking an Executive Director of Revenue Growth to lead our RGM Agenda in the Zone, driving the advancement of RGM projects across the franchise. The successful candidate will champion the deployment of RGM capabilities, introducing core solutions that enhance decision-making processes and deliver insightful performance tracking.Key...


  • San José, San José, Costa Rica Wns Global Services A tiempo completo

    **Overview of WNS Global Services**WNS Global Services is a leading Business Process Management (BPM) company that delivers operational excellence to its global clients across various industries. With a strong presence in 400+ client locations, WNS offers end-to-end BPM solutions that drive agility and excellence into their business processes. **Salary...

  • Sales Leadership Director

    hace 4 semanas


    San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    About the RoleWe are seeking an experienced Sales Leadership Director to lead our Supply Chain Solutions team in San Jose, CA. As a key member of our leadership team, you will be responsible for developing and implementing go-to-market strategies to drive business growth.Key Responsibilities:Develop and implement sales strategies for Industrials & Field...


  • San José, San José, Costa Rica Convertible A tiempo completo

    At Convertible, we're on a mission to harness the power of AI and transform businesses. As Regional Operations Director for LATAM, you'll play a key role in shaping our growth strategy in the region.We're seeking a seasoned leader with a proven track record in driving business expansion and operational excellence in the technology industry. Your expertise in...