Strategic Operations Director

hace 1 mes

San José, San José, Costa Rica Monetizemore A tiempo completo

About MonetizeMore

We're an 8-figure ad tech company, a Google Certified Publishing Partner with 220+ full-time team members based remotely across the globe. Our mission is to empower ad monetized publishers. We've been recognized by the Globe & Mail as one of the fastest growing businesses in Canada for four years in a row and have won the Google Innovation of the Year Award twice.

Our Opportunity

We're seeking a results-driven Strategic Operations Director to lead our mission-driven team, coach leaders, and ensure high-quality execution. This role reports directly to the CEO and oversees all people operations, product development, customer service, technology implementation, operations, marketing, and sales.

Key Responsibilities:

  • Collaborate with the CEO to drive organizational vision by translating overall company strategy into actionable steps for growth.
  • Develop and implement business strategies with the CEO, focusing on yearly objectives and short-term and long-term goals.
  • Oversee and drive all company operations, resolving operational and cultural issues as they arise.
  • Nurture an inclusive culture that fosters growth opportunities for MonetizeMore members worldwide.
  • Analyze operations and identify areas for process enhancement when necessary.
  • Provide support and guidance to team members when faced with challenges.
  • Deliver weekly reports to the CEO on company operations, targets, goal completion percentages, revenue, sales, and key metrics.
  • Foster COO visibility throughout the organization to create transparency and engagement among staff.
  • Cultivate leadership skills in Managers, Directors, and VPs to promote better management practices and high standards.
  • Evaluate departmental performance through rock planning sessions, ensuring SMART goals, consistent tracking, and achievement of desired outcomes.

Requirements:

  • A minimum of 3 years of experience in a senior leadership position, preferably in a SAAS environment.
  • Detailed attention to financial and data-driven operations.
  • Enthusiasm for overcoming challenging situations.
  • Excellent communication and interpersonal skills, capable of leading teams with hundreds of indirect reports.
  • Exceptional written and oral communication skills.
  • Strong business acumen.
  • Ability to solve problems efficiently and effectively.
  • Passion for driving sustainable growth.
  • Experience with change management.
  • Effective cost management skills.

Perks:

  • Remote Work: Enjoy flexibility and work from anywhere you prefer.
  • Flexible Working Hours: Balance your schedule and achieve a perfect work-life balance.
  • In-person Retreats: Join us for immersive experiences that foster meaningful connections and lasting memories.
  • Ongoing Professional Development: Embark on a journey of growth, with access to continuous training and learning opportunities that support your career aspirations.

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