Strategic Account Growth Specialist

hace 2 días


San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo
Job Summary

We are seeking a highly skilled Strategic Account Growth Specialist to join our team at Amzn Support Srvcs Costa Rica. This is an Individual Contributor role, not a Manager role.

About the Role

The Strategic Account Growth Specialist will play a crucial part in driving business growth for some of the most influential sellers on the Amazon platform. The role involves delivering a high level of service through strategic insights and relentlessly high operational standards.

Key Responsibilities
  • Selling Partner Support and Business Growth: Identify and provide advice on how to improve business input metrics that drive growth and improve end customer experience. Deliver timely, accurate and professional operational support to all Selling Partners within a specified SLA.
  • Selling Partner Relationship Management: Build strong relationships with your Selling Partners; be a trusted advisor and the single Point of contact for their issues, questions, requests, escalations, and concerns.
Requirements
  • 4+ years' experience in account management, sales, sales operations, marketing, buying, or customer service or publicity agencies.
  • E-commerce experience preferred.
  • Program management and Scrum experience.
  • Effectively manage multiple projects and priorities in a fast-paced, deadline-driven environment.
  • Strong attention to detail and excellent problem-solving skills.
Compensation and Benefits

Estimated annual salary: $80,000 - $110,000 based on experience and location.



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