Product Management Team Lead
hace 3 semanas
We are seeking a seasoned Product Management Team Lead to join our team at Cloudera. As a key member of our organization, you will be responsible for leading the development and launch of internal technical customer support tools.
About the RoleThe Product Management Team Lead will play a critical role in driving the success of our internal technical customer support tools. You will work closely with cross-functional teams to design, build, and roll out products that deliver our company's vision and strategy.
Responsibilities- Identify and communicate customer needs and pain points to improve customer experience and drive efficiency
- Create buy-in for the product vision both within Support and with key external partners
- Work with our UX designer to translate product strategy into detailed requirements and prototypes for our developers
- Scope and prioritize activities based on business impact
- Manage the release cycle for your products from specs to implementation
- Work closely with engineering team to drive internal product launches
- Keep team and documentation updated on feature and functionality updates
- Troubleshoot bugs/functionality misunderstandings with internal users
- Act as a product evangelist to build awareness and understanding
- Possess strong analytical skills to make data-informed decisions
- Bachelor's degree or equivalent experience with 3+ years of related management experience
- Proven track record of managing all aspects of a successful product throughout its lifecycle (3 years minimum experience)
- Skilled at working effectively with cross functional teams in a matrix organization
- Excellent written and verbal communication skills
- Able to develop documentation for user processes and procedures
- Has experience working in short, fast-paced development cycles to deliver results quickly
- $140,000 - $160,000 per year
- Generous PTO policy
- Flexible work-from-home policy
- Mental and physical wellness programs
- Phone and internet reimbursement program
- Access to continued career development
- Comprehensive benefits and competitive packages
- Employee resource groups
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