Technical Team Lead
hace 1 mes
**Job Summary:**
We are looking for a Technical Team Lead to join our team at Tek Experts. As a key business leader, you will be responsible for building, managing, and developing a team of 15-20 support engineers to deliver exceptional customer service.
Key Responsibilities:
- Manage your team to ensure exceptional customer service across technical service lines.
- Support the personal development of your team through training and coaching.
- Act as primary escalation point for team operational issues and customer delivery management.
Requirements:
- 3-5 years of experience in technical support, software support, IT operations, and/or infrastructure support.
- 1-2 years of experience managing teams.
- Higher-level education in a technical discipline or related certification.
What We Offer:
- A dynamic and collaborative team environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
Apply Today:
We are an equal opportunities employer and welcome applications from all qualified candidates.
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