Technical Support Lead
hace 2 meses
As a
Technical Support Lead at Microsoft, you will be a trusted advisor to our largest and most strategic customers during significant and complex technical challenges.
This role requires an innate problem solver who can support multiple high-profile strategic accounts and orchestrate the shift from a reactive to a more proactive support experience.
You will need to coach and enable account teams and customers, collaborate with Microsoft Engineering as required, and effectively manage customer escalations to resolution.
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Technical Integrations Lead
hace 2 meses
San José, San José, Costa Rica Evolution A tiempo completo**Technical Integrations Lead Job Description****Job Overview**We are seeking a skilled Technical Integrations Lead to join our team at Evolution. As a key member of our Technical Integrations Team, you will play a vital role in coordinating the company's product integration activities and managing communication with internal and external stakeholders on...
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Technical Team Lead
hace 2 meses
San José, San José, Costa Rica Tek Experts A tiempo completo**Job Summary:**We are looking for a Technical Team Lead to join our team at Tek Experts. As a key business leader, you will be responsible for building, managing, and developing a team of 15-20 support engineers to deliver exceptional customer service.Key Responsibilities:Manage your team to ensure exceptional customer service across technical service...
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Technical Support Engineering Lead
hace 3 semanas
San José, San José, Costa Rica Microsoft A tiempo completo**Seamless Customer Experience Delivered**We're seeking a talented Technical Support Engineer to join our team at Microsoft. As a key member of our support team, you will play a critical role in delivering exceptional customer experiences and building a future where customers choose Microsoft for a differentiated and connected experience.In this dynamic...
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Enterprise Technical Program Lead
hace 2 meses
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Program Manager to lead our cloud computing systems engineering efforts.Key ResponsibilitiesLead multiple, complex cross-functional initiatives from initiation through delivery.Make tradeoffs while balancing business needs with technical constraints.Work closely with product and engineering teams to...
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Technical Sales Support Specialist
hace 1 mes
San José, San José, Costa Rica Emerson A tiempo completoAbout the Role:As a Technical Sales Support Specialist at Emerson, you will play a vital role in providing exceptional customer service and support to our clients. Your primary responsibility will be to receive and process customer requests for quotes, ensuring timely and accurate responses.Key Responsibilities:Quote Management: Receive and process customer...
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Technical Support Specialist
hace 2 meses
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoJob SummaryAmazon Support Services Costa Rica Srl seeks a highly skilled and proactive Technical Support Specialist to join our BSX Support Engineering team. As a key member of our team, you will provide expert support engineering and troubleshooting services, addressing issues related to book shopping experience.Key ResponsibilitiesCollaborate closely with...
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Technical Support Associate
hace 2 meses
San José, San José, Costa Rica Clearsource A tiempo completoWhy ClearSource?We are a people-driven company that values exceptional customer experiences. Our Core Values - Customer First, Personal Accountability, Humble Courage, Hungry, and Happy & Healthy - define our DNA and make us a great company to work for. We support our people in realizing their greatest potential.Technical Support Representative OpportunityWe...
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Technical Support Manager
hace 2 meses
San José, San José, Costa Rica Equifax A tiempo completoWe are seeking an experienced Technical Support Manager to lead our End User Computing team in Costa Rica SSC. The ideal candidate will have a strong background in technical support and management, with a focus on delivering high-quality service to our employees.Key Responsibilities:Manage a team of local Desk-Support Technicians to ensure timely and...
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Technical Systems Specialist
hace 1 mes
San José, San José, Costa Rica Northwind Technical Services A tiempo completoCompany Overview: Northwind Technical Services is a leading provider of innovative solutions in automation and technical services.Estimated Salary Range: $80,000 - $120,000 per annumJob Description: As a Technical Systems Specialist at Northwind Technical Services, you will play a vital role in ensuring the safety, financial, and technical success of our...
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Technical Support Specialist
hace 3 semanas
San José, San José, Costa Rica Clearsource A tiempo completoWhy ClearSource?ClearSource is a people-driven company with a focus on delivering exceptional customer experiences every day. Our Core Values – Customer First, Personal Accountability, Humble Courage, Hungry, and Happy & Healthy – define our DNA and make us a great company to work for. We support all our people in helping them realize their greatest...
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Fintech Technical Support Specialist
hace 1 mes
San José, San José, Costa Rica Tek Experts A tiempo completoAbout UsTek Experts is a tech services and support company that specializes in delivering unique solutions for clients. We're problem solvers, engagers, and creative thinkers who strive to help our customers succeed.Role OverviewThis role will be responsible for providing exceptional customer support experience with Microsoft Azure services. The ideal...
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Technical Support Specialist
hace 2 meses
San José, San José, Costa Rica Clearsource A tiempo completoWe are seeking an exceptional **Technical Support Representative** to join our team at ClearSource. As a people-driven company, we focus on delivering exceptional customer experiences every day. Our Core Values - Customer First, Personal Accountability, Humble Courage, Hungry, and Happy & Healthy - define our DNA and make us a great company to work...
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Technical Support Specialist
hace 1 mes
San José, San José, Costa Rica Microsoft A tiempo completoAbout MicrosoftWith over 18,000 employees worldwide, the Microsoft Customer Experience & Success organization is responsible for strategy, design, and implementation of end-to-end customer experience.In this role, you will be part of the Customer Service & Support team, which builds trust and confidence for every person and organization through delivering a...
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Senior Technical Operations Lead
hace 1 mes
San José, San José, Costa Rica Microsoft A tiempo completoAbout Microsoft Customer Service & SupportWe are building a future where customers choose Microsoft for industry-leading products and a differentiated customer experience.Our organization delivers seamless support, helping customers resolve issues and achieve more from their Microsoft investment.Applications & Infrastructure Team OverviewThe Applications &...
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Technical Lead
hace 2 meses
San José, San José, Costa Rica Tek Experts A tiempo completoWe are seeking a skilled Technical Lead to join our team at Tek Experts. This role will involve creating and delivering high-impact technology training to our clients.Key Responsibilities:• Develop and deliver technical training programs in cloud technologies, customer service, and pre-sales skills.• Collaborate with clients to identify their technical...
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Technical Support Expert
hace 3 semanas
San José, San José, Costa Rica Clearsource A tiempo completoAbout ClearSourceClearSource is a company that values exceptional customer experiences. Our team is passionate about creating an outstanding work environment and providing top-notch support to our clients.Compensation and BenefitsWe offer a competitive salary of $45,000 per year, including benefits such as medical and dental insurance, group life insurance,...
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AWS Enterprise Support Technical Advisor
hace 1 mes
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAs a Technical Account Manager at AWS Enterprise Support, you will have the opportunity to be the principal technical advisor and "voice of the customer" for our Enterprise clients.We are seeking a highly skilled and experienced individual to join our team as a Technical Account Manager. As a Technical Account Manager, you will provide technical guidance and...
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Technical Support Specialist
hace 1 mes
San José, San José, Costa Rica Emerson A tiempo completoJob Description:At Emerson, we are seeking a skilled Technical Support Specialist to join our team. This is an exciting opportunity for a technical professional with excellent communication skills and experience in providing support for complex products.About the Role:This role requires a strong understanding of ASCO and Aventics/Numatics products, as well...
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Technical Business Lead
hace 1 mes
San José, San José, Costa Rica West Monroe Experienced A tiempo completoWe are seeking a Technical Business Lead to join our Product Experience and Engineering Lab (PXEL) team at West Monroe.This role will involve collaborating with client stakeholders across various industries to understand and define functional requirements, write user stories, participate in backlog grooming, plan sprints and releases, and validate whether...
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ServiceNow Technical Project Lead
hace 2 meses
San José, San José, Costa Rica Cloud Destinations A tiempo completo**Project Leadership**:Cloud Destinations seeks an experienced ServiceNow Technical Project Lead to oversee the implementation and optimization of ServiceNow solutions. This role involves leading cross-functional teams, managing stakeholder expectations, and ensuring project milestones are met.**Key Responsibilities**:Develop comprehensive project plans,...