AWS Enterprise Support Technical Advisor

hace 2 meses


San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

As a Technical Account Manager at AWS Enterprise Support, you will have the opportunity to be the principal technical advisor and "voice of the customer" for our Enterprise clients.

We are seeking a highly skilled and experienced individual to join our team as a Technical Account Manager. As a Technical Account Manager, you will provide technical guidance and support to our Enterprise clients, helping them to achieve the greatest value from AWS.

Key responsibilities include:

  1. Providing technical support to resolve inquiries from Enterprise customers regarding AWS services or Cloud.
  2. Completing analysis and presenting periodic reviews of operational performance to customers.
  3. Ensuring AWS environments remain operationally healthy while reducing cost and complexity.
  4. Fostering trusting relationships with customers, understanding their business needs and technical challenges.
  5. Leading technical discussions with senior leadership regarding incidents, trade-offs, proactive scope, and risk management.


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Are you a technical expert looking to leverage your skills in cloud computing to drive business growth?We're seeking an experienced Techincal Account Manager to join our team at Amazon Web Services (AWS) Enterprise Support. As a key member of our team, you will work closely with our customers to identify and implement solutions that meet their evolving...


  • San José, San José, Costa Rica Tek Experts A tiempo completo

    About UsTek Experts is a leading technology company that provides world-class technical support to Microsoft commercial and enterprise clients. We are seeking a highly skilled Senior Technical Advisor to join our Azure Platform Technical Support team.Job Description:We are looking for a talented individual with at least 4 years of experience in technical...

  • Technical Advisor

    hace 2 meses


    San José, San José, Costa Rica Blueforce Inc A tiempo completo

    BlueForce, Inc. OpportunityWe are seeking a highly skilled Specialist Advisor to provide technical advice and support for upcoming task orders in Central America and other Western Hemisphere countries.The successful candidate will possess expertise in areas such as Acquisitions, Architecture, Construction Engineering, Data Analysis, Forensics, Law...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Key ResponsibilitiesAs a Cloud Technical Specialist, you will be responsible for providing technical guidance and support to Enterprise customers regarding AWS services.Core Responsibilities:Provide technical expertise to resolve inquiries and issues from Enterprise customers.Analyze and present operational performance reviews to customers.Review service...


  • San José, San José, Costa Rica Splunk A tiempo completo

    Splunk is a leading enterprise software company that empowers organizations to turn data into action. We are seeking a skilled Technical Support Specialist to join our team and provide exceptional support to our customers.**Estimated Salary: $120,000 - $180,000 per year**As a Technical Support Specialist, you will be responsible for providing technical...

  • Technical Support Lead

    hace 2 meses


    San José, San José, Costa Rica Microsoft A tiempo completo

    Role SummaryAs a Technical Support Lead at Microsoft, you will be a trusted advisor to our largest and most strategic customers during significant and complex technical challenges.This role requires an innate problem solver who can support multiple high-profile strategic accounts and orchestrate the shift from a reactive to a more proactive support...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Job SummaryWe are seeking a highly skilled AWS Technical Customer Service Specialist to join our team. As a customer service representative, you will be the primary point of contact for customers seeking assistance with AWS products and services.Key Responsibilities- Provide innovative customer service to address billing, account access, and authentication...


  • San José, San José, Costa Rica Microsoft A tiempo completo

    Excel as a technical support expert, driving customer satisfaction and resolution in complex system diagnostics and troubleshooting.We are seeking an experienced Windows Enterprise Support Engineer to join our team. As a key member of our support organization, you will provide top-notch technical support to customers, partners, and field engineers.


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    The role of a Cloud Support Specialist with AWS expertise at Amazon Support Services Costa Rica Srl offers an exciting opportunity to work with a dynamic team in providing top-notch customer service. As a key member of our Customer Service team, you will be responsible for addressing billing, account access, and authentication inquiries, while ensuring the...


  • San José, San José, Costa Rica Crg Solutions A tiempo completo

    We are seeking a highly skilled and experienced leader to join our team at Crg Solutions as an Enterprise Technical Operations Director. This is a challenging role that requires someone with strong technical knowledge, leadership skills, and experience in managing remote or diverse technical teams.As an Enterprise Technical Operations Director, you will be...


  • San José, San José, Costa Rica Zuora A tiempo completo

    We are seeking a skilled Enterprise Subscription Support Engineer to join our team at Zuora.As an Enterprise Subscription Support Engineer, you will play a key role in providing exceptional support to our customers, ensuring their subscription business operates smoothly and efficiently.You will be responsible for resolving complex technical issues,...


  • San José, San José, Costa Rica Tek Experts A tiempo completo

    Company OverviewTek Experts is a technology services and support company that delivers specialized and unique solutions for clients. Our agile, relationship-based support helps large enterprises thrive.About the RoleWe're seeking a customer-oriented Technical Support Specialist to work on behalf of our client to resolve complex customer cases. This role...


  • San José, San José, Costa Rica Tek Experts A tiempo completo

    At Tek Experts, we're seeking a skilled technical support specialist to join our Azure Platform Technical Support (APTS) team. As a key member of our team, you'll provide world-class technical support to Microsoft commercial and enterprise clients, focusing on the Azure cloud infrastructure.**Key Responsibilities:**Provide technical guidance across teams by...


  • San José, San José, Costa Rica Tek Experts A tiempo completo

    Seeking a customer-focused Technical Support Specialist to work on behalf of our client, resolving complex customer cases. Collaborate with colleagues to continuously improve and deliver exceptional customer service, providing quick and accurate support for escalated cases.**About Our Team**:Tek Experts is a tech services and support company delivering...


  • San José, San José, Costa Rica Tek Experts A tiempo completo

    We are seeking a highly skilled Technical Support Specialist to join our Azure Platform Technical Support (APTS) team. Key Responsibilities:The successful candidate will provide world-class technical support to Microsoft commercial and enterprise clients, focusing on the Azure cloud infrastructure. This includes resolving complex technical problems for...


  • San José, San José, Costa Rica Microsoft Corporation A tiempo completo

    About MicrosoftMicrosoft is on a mission to empower every person and organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, inspiring excellence, and encouraging teams and leaders to bring their best each day. This drives us to create life-changing innovations that impact billions of lives worldwide.Why You'll Love...


  • San José, San José, Costa Rica Midland Credit Management, Inc. A tiempo completo

    About UsAt Midland Credit Management, Inc., we empower consumers to take control of their financial recovery and build a better life. Our team of over 4,000 employees shares a daily mission to provide debt recovery solutions for consumers.We believe that hiring exceptional people with diverse ideas, a collaborative spirit, and a passion for achieving...


  • San José, San José, Costa Rica Intel A tiempo completo

    Are you passionate about delivering exceptional customer experiences and driving product enhancements?We're seeking a highly skilled Product Support Engineer to join our Global Customer Success team at Intel. As a PSE, you'll leverage your technical expertise, customer support skills, and creative abilities to provide top-notch support for Intel vPro...


  • San José, San José, Costa Rica Smartsheet A tiempo completo

    Transforming Business with Cutting-Edge TechnologyAt Smartsheet, we're dedicated to empowering organizations to plan, capture, track, automate, and report on work at scale. Our innovative cloud-based platform is the result of our commitment to delivering exceptional results.About the Role:We're seeking an experienced Sr. Enterprise Software Engineer to join...


  • San José, San José, Costa Rica Tek Experts A tiempo completo

    We are seeking a skilled Cloud Technical Support Specialist to join our team at Tek Experts. In this role, you will provide exceptional customer support and technical guidance across teams by identifying areas requiring expertise on different modules of a solution to resolve cases.The Azure Platform Technical Support (APTS) team provides world-class...