Customer Service Team Lead
hace 1 mes
WNS Global Services is a leading business process management company, and we are seeking an experienced Customer Service Team Lead to join our team. In this role, you will be responsible for supervising a team of professionals and ensuring seamless delivery of customer service.
The ideal candidate will have prior experience in handling a team, with excellent communication skills and the ability to motivate and retain team members. You will also be responsible for work allocation, performance coaching, and general administration of the team.
This is a challenging yet rewarding role that requires strong leadership skills, analytical thinking, and problem-solving abilities. If you are a results-oriented individual who is passionate about delivering exceptional customer service, then this could be the perfect opportunity for you.
We estimate the annual salary for this role to be around $60,000-$80,000 depending on your qualifications and experience. If you are interested in learning more, please get in touch with us directly.
-
Customer Service Team Lead
hace 6 días
San José, San José, Costa Rica Costa Rica's Call Center A tiempo completoWe are seeking a highly skilled Customer Service Representative to join our team at Costa Rica's Call Center. The ideal candidate will have a strong passion for delivering exceptional customer experiences and thrive in a fast-paced, dynamic environment.About the RoleThis is a fantastic opportunity for individuals who enjoy working in a supportive team...
-
Customer Support Team Lead
hace 5 días
San José, San José, Costa Rica Trevipay A tiempo completoJob SummaryWe are seeking a seasoned Customer Support Supervisor to lead our team and deliver exceptional customer experiences. This role requires strong leadership, organizational, and problem-solving skills to drive continuous improvement and world-class service.About the RoleLead a team of customer support professionals in providing timely, accurate, and...
-
Team Lead
hace 1 mes
San José, San José, Costa Rica WNS Global Services A tiempo completoJob Title: Assistant ManagerAbout the Role:We are seeking an Assistant Manager to join our team at WNS Global Services. As an Assistant Manager, you will be responsible for leading a team of professionals and ensuring the delivery of exceptional service to our clients.Responsibilities:Lead a team of professionals to achieve service delivery goalsDevelop and...
-
Customer Service Team Member
hace 1 mes
San José, San José, Costa Rica Costa Rica's Call Center A tiempo completoWe are seeking a passionate and enthusiastic individual to join our customer service team at Costa Rica's Call Center. As a Customer Service Representative, you will be responsible for providing exceptional customer experiences through various communication channels.Key Responsibilities:Provide timely and effective responses to customer inquiriesResolve...
-
Food Service Team Lead
hace 2 semanas
San José, San José, Costa Rica Marriott International, Inc A tiempo completoRole Summary:We are seeking a Food Service Team Lead to join our team at Marriott International, Inc. This role is responsible for ensuring staff works together as a cohesive unit to provide excellent service and meet guest needs.About the Job:The Food Service Team Lead will be responsible for inspecting grooming and attire of staff, addressing any...
-
Customer Service Director
hace 1 mes
San José, San José, Costa Rica Convera A tiempo completoJob Overview:This role is responsible for leading a team of customer support professionals, ensuring the delivery of high-quality services to clients. The ideal candidate will have a strong background in customer service, team management, and operational leadership.Key Responsibilities:Lead a team of customer support professionals, ensuring excellent service...
-
Technical Team Lead
hace 1 mes
San José, San José, Costa Rica Tek Experts A tiempo completo**Job Summary:**We are looking for a Technical Team Lead to join our team at Tek Experts. As a key business leader, you will be responsible for building, managing, and developing a team of 15-20 support engineers to deliver exceptional customer service.Key Responsibilities:Manage your team to ensure exceptional customer service across technical service...
-
ITSM Team Lead
hace 3 semanas
San José, San José, Costa Rica ITC WORLDWIDE A tiempo completoAt ITC Worldwide, we are seeking a highly skilled and experienced ITSM Team Lead to join our dynamic team. As an ITSM Team Lead, you will play a crucial role in managing a team of engineers who provide support to our customers. This is a fantastic opportunity to develop your leadership skills and take charge of delivering exceptional IT service...
-
Customer Success Team Lead
hace 1 mes
San José, San José, Costa Rica Smartsheet A tiempo completoSmartsheet is seeking a seasoned Customer Success leader to drive growth and expansion of our Emerging Customer Success team.As the Manager of Customer Success, you will build and manage a high-performing team of professionals, partner with leadership to execute the team vision, and collaborate with Sales, Marketing, and Customer Excellence teams to drive...
-
Regional Service Ambassador Lead
hace 1 mes
San José, San José, Costa Rica Pfizer A tiempo completoJob TitleRegional Service Ambassador Lead - AmericasAbout the RoleThe Regional Service Ambassador Lead - Americas is responsible for overseeing the customer experience in The Americas. This role will design and implement a standardized service model to ensure seamless customer interactions across the region.Key ResponsibilitiesDesign and implement a customer...
-
Customer Service Representative
hace 2 meses
San José, San José, Costa Rica Convera A tiempo completoJob Description:We are seeking a highly skilled and motivated Customer Service Representative to join our team at Convera. As a key member of our customer-facing function, you will be responsible for delivering exceptional customer service and quality in accordance with Service Level Agreements.Key Responsibilities:Respond to customer inquiries and resolve...
-
Customer Service Associate
hace 2 meses
San José, San José, Costa Rica Dsv A tiempo completoAbout the Role:As a Customer Service Specialist at DSV, you will be responsible for providing exceptional customer service to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional manner.Collaborate with internal teams to resolve complex customer issues.Develop and maintain knowledge of DSV's products...
-
Team Lead
hace 2 meses
San José, San José, Costa Rica Zoetis A tiempo completoJob Title: Team LeadJob Summary:Zoetis is seeking a highly skilled Team Lead to join our Corporate Cards and B2B team within our Finance Shared Service. As a Team Lead, you will be responsible for administering the corporate credit card programs, including card and system maintenance, data analysis, audits, report creation, and distribution.Main...
-
Customer Service Representative
hace 2 meses
San José, San José, Costa Rica Costa Rica's Call Center A tiempo completoCustomer Service Role at Costa Rica's Call CenterWe are seeking a skilled Customer Service Representative to join our team at Costa Rica's Call Center. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients.Requirements:Previous experience in customer service or a call center...
-
Pfizer P2P Team Lead
hace 2 meses
San José, San José, Costa Rica Pfizer A tiempo completoJob DescriptionPfizer's Global Business Services (GBS) Shared Services is a well-established operation with beginnings in the late 1990s. This organization has expanded globally, with a workforce of over 1,000 Pfizer colleagues.The GBS Procure to Pay Team Lead role is responsible for overseeing and managing a team that supports Americas markets' P2P...
-
Regional Network Operations Team Lead
hace 2 meses
San José, San José, Costa Rica Emerson A tiempo completoJob Summary Emerson is seeking an experienced IT Operations Manager to lead our Regional Network Operations Team. The successful candidate will be responsible for managing a globally consistent Event, Incident, Request & Problem Management set of Regional & Global activities, including Network Operations team activities on detecting, monitoring,...
-
Customer Service Representative
hace 18 horas
San José, San José, Costa Rica Infotree Global Solutions A tiempo completoAt Infotree Global Solutions, we are seeking a skilled Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service to our clients through inbound calls.As a Call Center Professional, you will play a critical part in resolving customer inquiries and issues in a timely and professional...
-
Customer Service Representative
hace 2 meses
San José, San José, Costa Rica Hultec Group A tiempo completoJob Title: Customer Service RepresentativeJob Summary:We are seeking a fully bilingual customer service representative to join our team. In this role, you will be responsible for providing exceptional customer service to our clients, resolving their inquiries and concerns, and ensuring their complete satisfaction with our products and services.Key...
-
Sales Team Lead
hace 1 mes
San José, San José, Costa Rica TDCR Tech Data Costa Rica A tiempo completoJob SummarySales Territory Supervisor position available. This opportunity is perfect for motivated individuals who enjoy working in a fast-paced environment and are passionate about sales and customer service. The Sales Territory Supervisor will be responsible for leading a team of sales representatives and managing a sales territory to meet and exceed...
-
Customer Service Advocate
hace 4 semanas
San José, San José, Costa Rica Emerson A tiempo completoAt Emerson, we offer an exciting opportunity to join our team as a Customer Service Advocate. This role is perfect for individuals who are passionate about delivering exceptional customer experiences and working in a dynamic environment.We are seeking a highly motivated and organized individual to provide top-notch support to our customers. As a Customer...