Customer Service Associate

hace 2 meses


San José, San José, Costa Rica Dsv A tiempo completo

About the Role:

As a Customer Service Specialist at DSV, you will be responsible for providing exceptional customer service to our clients.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Collaborate with internal teams to resolve complex customer issues.
  • Develop and maintain knowledge of DSV's products and services.
  • Provide support to customers in multiple languages.

Requirements:

  • Intermediate to advanced level of English.
  • Student of Customs Administration, International Trade or similar.

About DSV:

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You'll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature's terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we'll support you and your need to achieve your potential and forward your career.



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