Amazon Offshoring Specialist
hace 2 semanas
About the Role:
The Offshoring Specialist plays a vital role in driving new business growth and maximizing revenue for Amazon. This position requires a strong focus on delivering high-quality results, meeting Amazon's bar for product data quality, and providing exceptional support to sellers.
Key Responsibilities:
- Integrate seller content onto the Amazon platform using standard item creation templates, collaborating with Business Teams worldwide.
- Enhance existing product content on the Amazon website, ensuring it meets Amazon's high standards.
- Work closely with Selling Partners and Account Managers to gather requirements and develop tools and processes to streamline seller integration.
- Collaborate with Sales Onboarding Program Managers to gain knowledge of tools and processes.
- Support account managers in the new sellers recruitment process.
Requirements:
- 3+ years of experience interacting with customers and stakeholders.
- Proven problem-solving skills, particularly in email and phone communications.
- Fluent English language skills.
- Strong time management and task prioritization skills.
Preferred Qualifications:
- Experience in back-office operations, escalation management, and troubleshooting environments.
- Background in e-commerce, retail, supply chain, or financial services.
About Us:
Amazon Support Services Costa Rica SRL - B20 values innovation, technical expertise, and effective communication. As an Offshoring Specialist, you will be part of a dynamic team that drives business growth and excellence.
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