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Global Sales Offshoring Team Lead

hace 2 meses

San José, San José, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completo

As a key member of Amazon Support Services Costa Rica Srl - B20, the Offshoring Team Lead for Global Sales will play a pivotal role in driving new business growth and maximizing revenue. This individual will be responsible for helping launch high-potential merchants that deliver competitive selection, pricing, and availability on Amazon's marketplace.

**Key Responsibilities:**

  • Integrate seller content to the Amazon platform using standard item creation templates, working closely with Business Teams across the world.
  • Correct and enhance existing content of products with high visibility on the Amazon website but show poor content.
  • Collaborate with Selling Partners or Account Managers to gather requirements and develop tools and processes to increase the ease and efficiency of seller integration with Amazon.
  • Work with the Sales Onboarding Program Managers to gather knowledge in tools and processes.

**Requirements:**

  • Knowledge of databases (querying and analyzing) such as SQL, MySQL, and ETL Manager, with experience working with large data sets.
  • Knowledge of Lean, Kaizen, Six Sigma concepts.
  • Experience in managing critical operational processes, with SLA responsibility.