Offshoring Team Lead Global Sales Transformation Manager

hace 2 meses


San José, San José, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completo

About the Role

The Offshoring Team Lead is a critical position at Amazon Support Services Costa Rica Srl - B20, responsible for driving business growth and maximizing revenue by launching high-potential merchants on the Amazon platform.

With a focus on delivering exceptional results, you will integrate seller content onto the Amazon marketplace using standard item creation templates, collaborate with Business Teams worldwide, and enhance existing product content to meet Amazon's quality standards.

Responsibilities:

  • Integrate seller content to the Amazon platform using standard item creation templates.
  • Correct and enhance existing content of products with high visibility on the Amazon website.
  • Work with Selling Partners or Account Managers to gather requirements and build tools and processes for efficient seller integration.
  • Collaborate with the Sales Onboarding Program Managers to gather knowledge in tools and processes.

Requirements and Qualifications:

  • 2+ years of team management experience.
  • 2+ years of program or project management experience.
  • Experience leading process improvements.
  • Knowledge of databases (querying and analyzing) such as SQL, MYSQL, and ETL Manager.
  • Knowledge of Lean, Kaizen, Six Sigma concepts.
  • Experience in managing critical operational processes with SLA responsibility.

Estimated Salary:

$70,000 - $100,000 per year, depending on qualifications and experience.



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