B2C Sales Team Lead
hace 2 meses
About the Role:
At Community Phone, we are seeking a talented Sales Manager to guide and motivate our remote sales team to achieve ambitious sales goals. As a seasoned sales and management professional, you will play a pivotal role in setting and delivering sales targets while ensuring a world-class customer experience.
Key Responsibilities:
- Lead and inspire the sales team to drive growth and strategic market positioning
- Coach and mentor team members to become top-performing sales professionals
- Collaborate with the recruiting team to scale the sales team and achieve significant growth
- Set and track daily, weekly, monthly, and quarterly sales goals, and conduct regular performance reviews
- Analyze sales metrics and KPIs to identify areas for improvement and provide sales forecasts to management
- Resolve conflicts within the team or with customers to maintain a positive working environment and high customer satisfaction
- Partner with other departments to ensure alignment and collaboration across the organization
- Stay up-to-date with industry trends, products, and competitors to equip the team with the latest information and best practices
Requirements:
- Minimum 5 years of sales experience and 3 years of sales management experience
- Able to interpret sales data and metrics to track team performance, forecast results, and make informed decisions
- Adaptable to changes without losing focus on team goals
- A highly effective communicator with the ability to convey expectations and feedback clearly
About Community Phone:
Community Phone is a customer-obsessed company that values curiosity, efficiency, and decisive action. We prioritize continuous learning, lean operations, and a supportive work environment.
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