Amazon Offshoring Specialist

hace 2 meses


San José, San José, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completo

As an Offshoring Specialist at Amazon Support Services Costa Rica Srl - B20, you will play a key role in driving new business growth and maximizing revenue by helping launch high-potential merchants that deliver competitive selection, pricing, and availability on Amazon's marketplace.

**Key Responsibilities:**

  • Integrate seller content to Amazon's platform using standard item creation templates.
  • Correct and enhance existing content of products with high visibility on Amazon but showing poor content.
  • Work with Selling Partners and Account Managers to gather requirements and build tools and processes to increase ease and efficiency of seller integration with Amazon.
  • Collaborate with Sales Onboarding Program Managers to gather knowledge on tools and processes.
  • Support account managers in the new sellers' recruitment process.

**Requirements:**

  • 3+ years of experience interacting with customers and stakeholders.
  • Fluent in English language.
  • Strong time management and task prioritization skills.
  • Experience in back-office operations, escalation management, and troubleshooting environments.
  • Experience working in e-commerce, retail, supply chain, or financial services business.

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