Offshoring Specialist

hace 4 semanas


San José, San José, Costa Rica Amazon Support Services Costa Rica SRL - B20 A tiempo completo
Offshoring Specialist Job Description

The Offshoring Specialist plays a crucial role in driving business growth and maximizing revenue by helping launch high-potential merchants on Amazon's marketplace. This involves integrating sellers' content onto the platform, enhancing existing product content, and collaborating with cross-functional teams to streamline the integration process.

Key Responsibilities:
  • Integrate seller content onto the Amazon platform using standard item creation templates.
  • Correct and enhance existing content of high-visibility products.
  • Work with Selling Partners and Account Managers to gather requirements and develop tools and processes to facilitate seamless integration.
  • Collaborate with Sales Onboarding Program Managers to gain knowledge of tools and processes.
  • Cooperate with account managers during the new sellers' recruitment process.
Requirements:
  • 3+ years of experience interacting with customers and stakeholders.
  • Proven problem-solving skills via email and phone.
  • Fluency in English language.
  • Strong time management and task prioritization skills.
Preferred Qualifications:
  • Experience in back-office operations, escalation management, and troubleshooting environments.
  • Background in e-commerce, retail, supply chain, or financial services.

This role requires a L4 position and a strong understanding of Amazon's marketplace and its requirements.


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