Global E-commerce Integration Specialist
hace 1 mes
We are seeking an experienced Offshoring Specialist to join our team at Amazon Support Services Costa Rica SRL - B20. As a key member of our global operations, you will play a critical role in driving new business growth and maximizing revenue by helping launch high-potential merchants on our platform.
Job SummaryThe ideal candidate will be responsible for integrating seller content onto the Amazon platform using standard item creation templates, working closely with Business Teams across the world. You will also correct and enhance existing product content that has high visibility on the Amazon website but shows poor quality.
Main Responsibilities:- Integrate seller content to the Amazon platform using standard item creation templates, working with Business Teams across the world.
- Correct and enhance existing content of products that have high visibility on the Amazon website but show poor content.
- Work with Selling Partners or Account Managers to gather requirements and help build tools and processes to increase the ease and efficiency with which sellers integrate with Amazon.
- Collaborate with Sales Onboarding Program Managers to gather knowledge in tools and processes.
To succeed in this role, you will need:
- At least 3 years of experience interacting with customers/stakeholders.
- Experience problem-solving over email/phone.
- Fluency in Portuguese.
- Strong time management and task prioritization skills.
In addition, we prefer candidates with experience in back-office operations, escalation management, and troubleshooting environments, as well as experience working in e-commerce/retail/supply chain/financial services businesses.
SalaryThe estimated salary for this position is $45,000-$60,000 per year, depending on qualifications and experience.
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