Account Resolution Specialist

Palo Alto Networks is seeking a Technical Account Resolution Expert to join our team. This role will be responsible for resolving complex technical issues related to our products and services, working closely with other Customer Support and Engineering teams.The ideal candidate will have 5+ years of experience in technical support within the high-tech...

This role at Msd focuses on resolving escalated issues in Account Payables processing, ensuring high-level customer service for internal and external customers.Key responsibilities include partnering with Accounts Payable to resolve invoice pricing discrepancies, identifying common trends between assigned suppliers to implement efficiencies, and managing...

**Job Overview**At Swivelt Sdn Bhd, our Help Desk Team plays a vital role in providing top-notch support to internal and external stakeholders. As an Order Management Helpdesk Specialist, you will be the first point of contact for customers and employees, resolving their requests efficiently and effectively.**Key Responsibilities**Meet established individual...

About the RoleThe Dispute Resolution Specialist position is an exciting opportunity to work in a dynamic environment where you will be responsible for investigating and resolving vendor chargeback disputes.Key Responsibilities:Investigate and analyze vendor chargeback disputes to ensure accurate responses and processing.Develop and implement process...

**Overview**:Our IBQ and Account specialist manage external vendor communications via phone and BackOffice tasks.**Competencies**: Multitasking, Organized, and Detail Oriented**Responsibilities**:- Answer inbound calls- Source vendors and dispatch all service orders- Follow up with vendors on dispatched work**Requirements**:- English level B2- 85%- 6 months...

About the Role:The AR Collections Specialist will play a key role in ensuring the timely collection of 3rd party receivables and resolving customer account issues.This requires strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills.Responsibilities:Proactively analyze AR falling due and delinquent account...

At Smartsheet, we're seeking a highly skilled Technical Support Escalation Resolution Specialist to join our team. This role is critical in ensuring that escalations are routed to the right places and cataloged and reported to leadership.In this position, you'll assess and triage incoming escalation requests, providing oversight for escalated Technical...

At Zm Financial Systems, we foster a culture that thrives on diverse perspectives to overcome ever-changing market challenges.We strive to be a world-class sales organization with our clients' needs at the centre of everything we do.This role is in charge of understanding an assigned book of business, sales strategies, and working with clients to convey the...

Role OverviewWe are seeking a highly motivated Account Growth Specialist to join our team in Costa Rica. The ideal candidate will have a strong background in sales support and operations, with experience prospecting, qualifying, and cold-calling companies.In this role, you will lead detailed discovery calls to ensure proper qualification of new...

As a Payments Resolution Specialist with Convera, you will be responsible for facilitating the effective identification and resolution of customer and banking partner inquiries to payment transactions in our Santa Ana office. The role involves building and maintaining relationships with key internal and external stakeholders to ensure SLAs and KPIs are...

Company Overview:DiDi Global Inc. is the world's leading mobility technology platform.It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and...

Job OverviewWe are seeking a highly skilled professional to join our team as a Global Payment Resolution Specialist. In this role, you will be responsible for facilitating the effective identification and resolution of customer and banking partner inquiries related to payment transactions.The ideal candidate will have excellent analytical and problem-solving...

About the RoleZscaler is seeking a seasoned Technical Account Manager to join our team. As a Technical Account Manager, you will be responsible for managing and escalating technical support issues for our premium customers.ResponsibilitiesManage, escalate, and drive satisfactory resolution of customers' technical support, service and infrastructure issues...

**Mission Statement**Midland Credit Management, Inc. is dedicated to helping consumers achieve financial recovery and stability. We're seeking a skilled Customer Service Associate to join our team and contribute to this mission.In this role, you'll be responsible for communicating with consumers, resolving disputes, and providing accurate information on...

Job Summary:Nitel is seeking a skilled Account Management Specialist to manage all aspects of the service delivery process for customers with fewer than twenty locations and simple product solutions. This role involves building strong relationships with internal and external stakeholders, ensuring data accuracy, and driving timely deliverables.**Key...

2+ years of sales or account management experience- 2+ years of digital advertising and client facing roles experience- Experience with Excel- Experience analyzing data and best practices to assess performance drivers- Experience analyzing key open issues and resolution metrics for each of the managed accounts- Experience in relationship management within...

We are looking for a skilled Tier 2 Escalation Specialist to join our Smartsheet Support team. As a member of this team, you will be responsible for resolving complex technical issues and providing expert engagements to our customers.This role requires a highly motivated individual with excellent problem-solving skills, strong communication skills, and the...

About Amazon Support Services Costa Rica SrlWe are a global service provider focused on building a platform that allows consumer brands and consumers to trace the origin of items throughout the supply chain. Our goal is to prevent the receipt and sale of counterfeit goods both online and offline.We are seeking an experienced Client Onboarding Specialist to...

**Job Overview**We are seeking a highly skilled Strategic Account Growth Specialist to join our team at Mondelez International. In this role, you will be responsible for developing and executing customer strategic business plans to drive growth and profitability in the modern trade segment.As a key member of our sales team, you will work closely with...

At Convera, we are the largest non-bank B2B cross-border payments company in the world.We leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers - helping them capture more value with every transaction.About Our Role:We are seeking a Global Payment Resolution Specialist to join our team...