Customer Resolution Specialist

About the JobWe are looking for a highly skilled Senior Customer Onboarding Specialist to join our team. As a Senior Customer Onboarding Specialist, you will be responsible for overseeing the customer onboarding process post-sales, focusing on First Active Use, Meaningful Use, and increased Total Active Use.Your key responsibilities will include...

About the RoleThe Dispute Resolution Specialist position is an exciting opportunity to work in a dynamic environment where you will be responsible for investigating and resolving vendor chargeback disputes.Key Responsibilities:Investigate and analyze vendor chargeback disputes to ensure accurate responses and processing.Develop and implement process...

Company OverviewAt Western Union, we're a FinTech company using customer and colleague insight to improve financial services worldwide. Our team of over 8,000 employees serves 200 countries and territories.We believe when money moves, better things happen. As a global leader in cross-border payments, our mission is to provide fast, secure, and reliable money...

**Job Overview**At Swivelt Sdn Bhd, our Help Desk Team plays a vital role in providing top-notch support to internal and external stakeholders. As an Order Management Helpdesk Specialist, you will be the first point of contact for customers and employees, resolving their requests efficiently and effectively.**Key Responsibilities**Meet established individual...

At Smartsheet, we're seeking a highly skilled Technical Support Escalation Resolution Specialist to join our team. This role is critical in ensuring that escalations are routed to the right places and cataloged and reported to leadership.In this position, you'll assess and triage incoming escalation requests, providing oversight for escalated Technical...

BenefitsAs an Account Resolution Specialist, you will be part of a dynamic team that provides business value to clients worldwide. You will handle inbound calls from customers/agents to resolve queries on their accounts and provide excellent customer service on queries related to processing insurance policy-related transactions. You will also be responsible...

At Amzn Support Srvcs Costa Rica, we are seeking a highly skilled Customer Support Specialist to join our team. As a key member of our Selling Partner Support team, you will be the primary interface between Amazon and our global partners.We obsess over providing world-class support, technical assistance, and account management services to our customers. Our...

As a Payments Resolution Specialist with Convera, you will be responsible for facilitating the effective identification and resolution of customer and banking partner inquiries to payment transactions in our Santa Ana office. The role involves building and maintaining relationships with key internal and external stakeholders to ensure SLAs and KPIs are...

About the TeamIn Amazon Support Services Costa Rica Srl, we empower businesses selling through our platform to reach global consumers. Our goal is to resolve issues efficiently, ensuring seamless operations.Job DescriptionWe are seeking a highly skilled Customer Support Specialist to join our team. As a key resolution point, you will diagnose technical,...

Job OverviewWe are seeking a highly skilled Customer Support Specialist to join our team at Emerson. As a key member of our Service Desk, you will be responsible for providing top-notch support to our customers, ensuring their issues are resolved efficiently and effectively.ResponsibilitiesMaintain accurate records of customer interactions and troubleshoot...

Job OverviewWe are seeking a highly skilled professional to join our team as a Global Payment Resolution Specialist. In this role, you will be responsible for facilitating the effective identification and resolution of customer and banking partner inquiries related to payment transactions.The ideal candidate will have excellent analytical and problem-solving...

At Convera, we are the largest non-bank B2B cross-border payments company in the world.We leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers - helping them capture more value with every transaction.About Our Role:We are seeking a Global Payment Resolution Specialist to join our team...

**ClearSource Overview**We are a dynamic and innovative company focused on delivering exceptional customer experiences. Our Core Values drive our success and make us a great company to work for. We support our people in realizing their greatest potential.We are seeking a skilled **Technical Support Representative** to join our team. If you are passionate...

This role at Msd focuses on resolving escalated issues in Account Payables processing, ensuring high-level customer service for internal and external customers.Key responsibilities include partnering with Accounts Payable to resolve invoice pricing discrepancies, identifying common trends between assigned suppliers to implement efficiencies, and managing...

**Deduction Resolution Professional Role Overview:**This role is responsible for ensuring daily cash receipts are applied to customer accounts accurately and timely, while also identifying payment deductions, tax withholdings, or shortages and escalating as appropriate.The ideal candidate will have a strong understanding of basic accounting principles and be...

**Key Responsibilities**Ensuring proper understanding of employee's needs or concerns, communicating with professionalism while building a trust relationship to become the first and main point of contact for the employees- Conducting appropriate research and analysis according to each request Determine and provide accurate first contact resolution and key on...

Empowering Customer SuccessAbout UsAt Microsoft Corporation, we are committed to delivering exceptional customer experiences that exceed expectations. Our organization is responsible for the strategy, design, and implementation of the Microsoft end-to-end customer experience.We are seeking a highly skilled Customer Experience Specialist to join our team. As...

Smartsheet's Technical Support team is seeking a highly skilled Support Process Optimizer. This individual will be responsible for assessing and monitoring open customer escalations, ensuring they're being addressed by the right team of technical experts. The ideal candidate will have experience working with ticketing / CRM tools, such as Salesforce/Service...

Arxada is a pioneering leader with a powerful legacy: Over 120 years of creating specialty chemicals and solutions that potentiate the performance of our customers and their products.Our solutions, our expertise and our support help them to perform better - to be more efficient, more effective and more sustainable.We are passionate about empowering high...

Job OverviewWe are seeking a talented professional to join our team as a Customer Success Specialist. In this role, you will be responsible for developing and delivering training plans for supplier engineers based on skills gap analysis and product needs.Key ResponsibilitiesSupport delivery partners and/or teams by enhancing support readiness and ensuring...