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About Amazon Support Services Costa Rica Srl
We are a global service provider focused on building a platform that allows consumer brands and consumers to trace the origin of items throughout the supply chain. Our goal is to prevent the receipt and sale of counterfeit goods both online and offline.
We are seeking an experienced Client Onboarding Specialist to join our team. The ideal candidate will have 2+ years of sales or account management experience, with expertise in Excel and data analysis. They will also need to be able to analyze key open issues and resolution metrics for each managed account, as well as have experience in relationship management within technology, start-ups, or SaaS platforms.
In this role, you will be responsible for onboarding a book of accounts (brands/manufacturers) to the Transparency service, ensuring a successful transition and ongoing usage. You will work closely with brands during the implementation phase, providing guidance and project management to ensure a smooth onboarding experience.
