Strategic Account Partner

hace 22 horas

San José, San José, Costa Rica Uniform Advantage Brands A tiempo completo

**About Uniform Advantage Brands**

We are a global organization with operations in multiple locations, and our Shared Services Center in Costa Rica was established to support our expansion plans.

As a remote-friendly company, most of our team members in Costa Rica work from home, allowing for flexibility and convenience.

**Role Overview**

The Corporate Account Associate is responsible for maintaining and expanding relationships within strategic accounts, ensuring client satisfaction and loyalty through proactive communication and utilization of company resources.

This role requires strong leadership skills, the ability to listen and respond to diverse customer needs, and effective partnership with management to achieve account objectives.

Key Responsibilities:

  • Maintain a current understanding of competitor offerings to highlight company capabilities
  • Ensure 100% customer satisfaction and loyalty by utilizing all resources and tools provided
  • Exhibit leadership in a client service and account management role, demonstrating an ability to listen and respond to various customer personalities
  • Partner with management to provide creative solutions to achieve quotas and strategic account objectives
  • Establish and nurture productive, professional relationships with key decision-makers to achieve defined short and long-term account strategies

Requirements:

  • Knowledge of CRM (Salesforce preferred)
  • Strong communication skills, both verbal and written
  • Able to work in a dynamic environment with a proven ability to balance competing demands
  • Experience building a sales pipeline
  • Timely, detail-oriented, a problem solver, and able to manage multiple priorities
  • Ability to work with minimum supervision, self-managed
  • High level of customer service
  • Microsoft Office
  • Minimum 1-3 years relevant experience in a similar role with a strong track record of achievement
  • Experience establishing rapport and building relationships in a sales environment
  • Well-established and highly developed phone networking skills
  • College Degree or equivalent - Bachelor's preferred

Work Environment:**

We offer a remote work arrangement, allowing you to work from the comfort of your home with no commute. Remote employees are expected to be online and available during core business hours for their team.

Company computer provided for business use.

Benefits:

  • Private Medical and Life Insurance, Company covers 100% of the annual premium for employees, and 50% for dependents
  • Employee Assistance Program
  • Free full LinkedIn learning platform access
  • Employee referral bonuses
  • Recognition programs
  • All government benefits granted from day one at the job

Equal Opportunity Employer:**

Uniform Advantage Brands is an equal opportunity employer, committed to providing equal employment and advancement opportunities to all individuals without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

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