Scheduling Associate

hace 2 semanas


San José, San José, Costa Rica Wns Global Services A tiempo completo

**Company Overview**

At WNS Global Services, we aim to deliver exceptional business process management solutions to our clients. As part of our team, you will play a vital role in supporting our mission to enable clients to outperform.

**Job Summary**

We are seeking a highly organized and detail-oriented Scheduling Associate to join our team. In this role, you will be responsible for pre-registering and scheduling patient appointments for assigned services, ensuring seamless communication with our clients and their patients.

**Key Responsibilities**

  • Pre-register patients and schedule appointments for assigned services in a timely and efficient manner.
  • Verify patient insurance eligibility prior to appointment and ensure accurate information is stored in their records.
  • Make outbound calls to confirm patient appointments, reschedule patients who fail to attend, and follow up on treatment completion.
  • Provide empathetic and compassionate support to patients navigating our complex system.
  • Collaborate with clinic resources to ensure efficient appointment scheduling.

**Requirements**

  • High school diploma or equivalent required.
  • Up to six months of experience in a call center environment preferred.
  • Effective verbal communication skills and attention to detail.
  • Comfortable using computers and navigating complex systems.
  • English language proficiency at B2 level.

**What We Offer**

At WNS Global Services, we value our employees and offer a range of benefits, including role clarity, coaching, and mentoring opportunities, as well as a structured career path for growth and development.

**Why Choose WNS**

Our company culture is built around our CIRCLE of values: Client First, Integrity, Respect, Collaboration, Learning, and Excellence. We prioritize employee experience and offer a supportive work environment that fosters growth and success.


  • Operations Associate

    hace 3 semanas


    San José, San José, Costa Rica WNS Global Services A tiempo completo

    Job Summary: We are seeking a detail-oriented and customer-focused Operations Associate to join our team at WNS Global Services. As an Operations Associate, you will be responsible for pre-registering and scheduling patient appointments, verifying patient insurance eligibility, and ensuring that patients receive the dental care they need.Key...


  • San José, San José, Costa Rica Bill Gosling Outsourcing A tiempo completo

    We are seeking a highly skilled Business Development Associate to join our team at Bill Gosling Outsourcing.About the RoleThis is an exciting opportunity for a driven and results-oriented individual to contribute to our market analysis, lead generation, and event planning efforts while providing administrative support and maintaining CRM systems.Key...

  • Operations Associate

    hace 4 semanas


    San José, San José, Costa Rica Emora Health A tiempo completo

    **About Emora Health**Emora Health is a pioneering provider of virtual behavioral therapy, dedicated to delivering high-quality care to millions of youth in need. Our platform connects families with experienced therapists, offering personalized support for children, teens, and young adults dealing with conditions like ADHD, Anxiety, Depression, and...


  • San José, San José, Costa Rica Emora Health A tiempo completo

    **Mission-Critical Operations Role at Emora Health**We are seeking an exceptional Operations and Support Associate to join our team at Emora Health. In this critical position, you will play a vital role in ensuring patients receive the care they need, and our organization can reach the most patients with the highest quality of care.**Key...

  • Office Administrator

    hace 3 semanas


    San José, San José, Costa Rica 360Training A tiempo completo

    Admin Assistant Role OverviewAt 360training, we're seeking a highly organized and detail-oriented Admin Assistant to support our Executive team. As a key member of our operations team, you will play a vital role in ensuring the smooth execution of our business activities.Key ResponsibilitiesProvide administrative support to our Executive team, including...

  • Project Manager

    hace 2 semanas


    San José, San José, Costa Rica Cornerstone Building Brands A tiempo completo

    **Project Overview**:The Project Engineer will lead and monitor the execution of assigned project deliverables through the complete Engineering life cycle. This includes order clarity, project scheduling, budget estimating, procurement, customer interfaces, contributing to the overall strategy, and managing complex issues within functional areas of...


  • San José, San José, Costa Rica Doubleverify A tiempo completo

    About DoubleVerifyDoubleVerify is a leading technology company that helps brands and publishers ensure the quality and safety of their digital advertising. We're looking for a skilled Arabic Content Labeling Associate to join our team and help us achieve our mission.Job OverviewThe Classification Operations team at DoubleVerify plays a critical role in...

  • Executive Chef Associate

    hace 3 semanas


    San José, San José, Costa Rica D.C. Global Talent Inc. A tiempo completo

    We are seeking a highly skilled Sous Chef to join our culinary team at D.C. Global Talent Inc. in Costa Rica.This role involves overseeing a team and managing a Mediterranean-themed restaurant operating from 11 am to 10 pm, serving breakfast, lunch, and dinner. The restaurant accommodates 100 covers per service, with 60 for dinner.Key...

  • Office Support Associate

    hace 3 semanas


    San José, San José, Costa Rica Tek Experts A tiempo completo

    Job SummaryWe are seeking an experienced and skilled Receptionist to provide administrative support to our staff and leadership at Tek Experts. The ideal candidate will have a strong background in office administration, excellent communication skills, and the ability to work in a fast-paced environment.About the RoleThe Receptionist will be responsible for...

  • Operations Coordinator

    hace 2 semanas


    San José, San José, Costa Rica Emora Health A tiempo completo

    At Emora Health, we are dedicated to providing exceptional virtual behavioral therapy to families in need.We are seeking a highly motivated Operations Associate to join our team, who will play a critical role in ensuring patients receive the care they need.Key Responsibilities:Communicate directly with patients and their families to support patient...


  • San José, San José, Costa Rica Marriott International, Inc A tiempo completo

    Job Summary:We are seeking a skilled Guest Environment Expert to join our team at Residence Inn San Jose Escazu. As a key member of our housekeeping staff, you will play a critical role in ensuring the cleanliness and appearance of our hotel, providing exceptional service to our guests.About the Role:In this dynamic position, you will be responsible for...


  • San José, San José, Costa Rica Emora Health A tiempo completo

    We are Emora Health, a pioneering virtual behavioral therapy provider dedicated to delivering exceptional care to youth in need of support. Our innovative platform connects families with experienced therapists specializing in ADHD, Anxiety, Depression, Trauma, and more. By partnering with us, you will be part of a dynamic team driving change in the mental...

  • Project Financial Manager

    hace 3 semanas


    San José, San José, Costa Rica Emerson A tiempo completo

    The Project Controller ensures the timely and complete booking of projects, involving the creation of project cost budgets, issuance of intercompany orders to execution locations, support for project progress reports and/or scheduling, support for receiving and/or invoicing, support for logistics transactions, and handling of other critical project support...

  • Associate - Operations

    hace 3 semanas


    San José, Costa Rica WNS Global Services A tiempo completo

    Job DescriptionPre-registering and scheduling patient appointments for assigned services to the appropriate location with appropriate providers in an attentive and courteous manner.Documents patient requests in DentaPro to route to appropriate clinic resources when needed.Transfers calls to clinic areas when needed.Transfers or re-directs calls to Directs...

  • Senior Associate

    hace 5 meses


    San José, Costa Rica WNS Global Services A tiempo completo

    **Company Description** WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...


  • San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    1+ years of experience in IT help-desk or desk-side environment - Advanced written and spoken English level - Advanced written and spoken Portuguese level - High School diploma - Experience in Windows, Mac OS environments - Proven ability to communicate with technical and non-technical staff Amazon's IT Support is the first point of contact for technical...


  • San Francisco, Heredia, Costa Rica Auxis A tiempo completo

    Job SummaryThe Sales and Marketing team at Auxis is rapidly expanding as the company's annual revenue continues to increase by over 40% year over year, driven by high demand for our nearshore outsourcing services and consulting and automation capabilities.The Client Development Associate for BPO Services plays a key role in driving and accelerating the...

  • Associate Buyer

    hace 5 meses


    San Antonio, Costa Rica Stryker Corporation A tiempo completo

    **Associate buyer - Purchasing** **Position Summary**: The roles purpose is to execute either finished goods or materials and components call offs within the production or buying centre location. The role will interface daily with suppliers in ensuring that we have procured the right amount of finished goods or materials from the supplier and will mitigate...

  • Senior. Associate

    hace 2 semanas


    San José, Costa Rica WNS Global Services A tiempo completo

    Job Description1-2 years of experience in customer service.Responsible for quality monitoring of production staff and disseminating feedback.Scheduling regular calibration calls with client’s quality assurance.Client service (phone or Email).Good verbal and written communication (in English).Able to hold a free flow conversation (in English).Team...

  • Spa Service Associate

    hace 4 semanas


    San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completo

    **Job Summary**Our Spa Specialists play a vital role in supporting various Spa functions at Marriott International hotels. They work to create memorable and unique experiences for guests by delivering a wide range of services. Whether promoting Spa services, scheduling reservations, providing information about services, checking in guests, or processing...

  • Admin Assistant

    hace 5 meses


    San José, Costa Rica 360training A tiempo completo

    360training offers a compelling compensation package that ties to performance and impact. We offer quality health plans to meet a variety of needs, life and disability benefits, a retirement savings plan with company match, and a Flexible Time Off program. **Admin Assistant Role** **Essential Functions and Responsibilities**: - Executive support of...

  • Executive - Admin

    hace 2 meses


    San José, Costa Rica WNS Global Services A tiempo completo

    Job DescriptionFont Desk Sr Associate works at the front desk or reception area, welcoming and assisting guests during check-in and check-out, managing inquiries, reservations, and communication channels, processing payments and maintaining accurate records, must have a procurement process knowledge and follow-up of purchase orders, invoices and vendors...

  • Spa Service Associate

    hace 2 semanas


    San Francisco, Heredia, Costa Rica Marriott International A tiempo completo

    POSITION SUMMARYOur Spa Specialists play a critical role in supporting various Spa functions at our hotels. They work to create an exceptional experience for guests by delivering a wide range of services. Whether promoting Spa services, scheduling reservations, confirming appointments, providing answers about services, checking in guests, or processing...


  • San Francisco, Heredia, Costa Rica Bill Gosling Outsourcing A tiempo completo

    Job SummaryWe are seeking a highly motivated and organized Sales and Marketing Coordinator to support our sales team and contribute to the success of Bill Gosling Outsourcing.Main ResponsibilitiesAnalyze market trends and customer needs to inform marketing decisions.Assist the sales team in generating leads and identifying potential clients through market...

  • Associate Buyer

    hace 5 meses


    San Antonio, Costa Rica Stryker A tiempo completo

    **Who we Want**: - ** Analytical problem solvers. **People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues. - ** Goal-oriented**:Keeping the customer and requirements squarely in focus, people who deliver safe and robust solutions. - ** Collaborative partners.**...


  • San Francisco, Heredia, Costa Rica Abbvie A tiempo completo

    Job OverviewWe are seeking an experienced Insurance Operations Manager to join our team at Abbvie. This role will oversee the day-to-day execution of tasks related to patient insurance benefits verification, claim rejections, and prior authorization issues.Key Responsibilities:Patient Access ManagementSupervise a team of insurance analysts in verifying new...

  • Culinary Specialist

    hace 4 semanas


    San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completo

    **Job Summary**As a Cook at Marriott International, you will be responsible for preparing and cooking food according to recipes, quality standards, and presentation standards. You will also be responsible for maintaining food logs, monitoring the quality and quantity of food, and communicating with the Chef and Food & Beverage service staff.**Key...

  • Buyer I

    hace 6 meses


    San José, Costa Rica Emerson A tiempo completo

    **Essential Duties and Responsibilities **include the following. Other duties may be assigned. - Runs the order recommendation, reviews and releases orders according to MRP suggestions and considering stock rotation objectives and needs by dates - Issue and Expedite Supplier Acknowledgement In Conformance to Agreed Final Purchase Order - Follows the order...

  • Real Time Analyst

    hace 5 meses


    San Francisco, Costa Rica Bosch Group A tiempo completo

    **Company Description** Company Description - Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer...

  • Associate, Regional Ta

    hace 6 meses


    San José, Costa Rica Pfizer A tiempo completo

    What You Will Achieve How You Will Achieve It- Execute key operational components of the end to end recruitment and onboarding processes including interview scheduling, coordination and logistics, offer documentation generation and management, and pre-boarding documentation management- Provide onboarding support and coordination for new colleagues and...


  • San Francisco, Heredia, Costa Rica Bosch Group A tiempo completo

    **Company Overview**Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services using the latest technology and the Internet of Things. Our division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience. Around 9,000 associates at...


  • San Francisco, Heredia, Costa Rica Straumann Group A tiempo completo

    **Administrative Coordinator Role**This role is a key member of the Straumann Group team, providing administrative support to the NAM Executives and Shared Services Director.The responsibilities of this position include:Screens incoming calls and correspondence as needed.Manages and submits all travel expenses.Arranges internal and offsite meetings as...

  • Project Engineer

    hace 5 meses


    San José, Costa Rica Cornerstone Building Brands A tiempo completo

    **Job Description**: The primary responsibility of the **Project Engineer** is to lead and monitor the execution of assigned project deliverables through the complete Engineering life cycle under the direction of the Project Engineering Director. The PE will be involved in order clarity, project scheduling, budget estimating, procurement, customer...