Insurance Operations Manager

hace 1 mes


San Francisco, Heredia, Costa Rica Abbvie A tiempo completo

Job Overview

We are seeking an experienced Insurance Operations Manager to join our team at Abbvie. This role will oversee the day-to-day execution of tasks related to patient insurance benefits verification, claim rejections, and prior authorization issues.

Key Responsibilities:

  • Patient Access Management
    • Supervise a team of insurance analysts in verifying new patient insurance benefits and handling claim rejections.
    • Collaborate with cross-functional groups to develop creative solutions to challenging patient access issues.
  • Leadership and Coaching
    • Partner with leads to monitor workflow and adjust workload and staffing requirements.
    • Provide coaching and training to team members as needed.
    • Meet regularly with direct reports to discuss performance and progress.
  • Administrative Tasks
    • Perform administrative duties such as work hour scheduling, attendance monitoring, and vacation request scheduling.
    • Participate in the hiring process for direct reports.

Requirements and Qualifications:

  • Bachelor's degree or associate degree in health sciences or business preferred.
  • Comparable or relevant experience will be considered.
  • Strong technical skills and attention to detail required.
  • Thorough understanding of commercial and government pharmacy and medical insurance programs, billing, and reimbursement processes.
  • Leadership and coaching skills, with ability to lead and participate within a team.

Salary Information

The estimated salary for this position is between $85,000 and $110,000 per year, depending on location and experience.

About Us

Abbvie is a global biopharmaceutical company dedicated to discovering and delivering innovative treatments for serious diseases.



  • San Francisco, Heredia, Costa Rica Sysco Costa Rica A tiempo completo

    The Finance Operations Manager at Sysco Costa Rica is responsible for overseeing the performance and training of employees involved in finance operations within the Service Center. While not owning the financial processes, the role ensures that standard operating procedures are adhered to and that performance metrics are met.**Key Responsibilities:**Employee...


  • San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completo

    Job Summary:We are seeking an experienced Culinary Operations Manager to lead our kitchen team at Marriott International, Inc.About the Role:This is a critical leadership position that oversees all aspects of daily kitchen operations. The successful candidate will have a proven track record in managing high-performing teams and driving exceptional...


  • San Francisco, Heredia, Costa Rica Underwriting Solutions A tiempo completo

    As a Business Operations Analyst with Underwriting Solutions, you will play a pivotal role in ensuring the seamless coordination of new and revised insurance programs. Your focus will be on delivering exceptional customer satisfaction, product quality, and timeliness.


  • San Francisco, Heredia, Costa Rica Gvw Group, Llc A tiempo completo

    We are seeking a highly skilled Financial Operations Manager to join our team at Gvw Group, Llc. This role offers a unique opportunity to utilize your accounting expertise and passion for problem-solving in a dynamic environment.About the RoleAs a Financial Operations Manager, you will be responsible for overseeing daily financial and accounting functions,...


  • San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    We are looking for a highly skilled Content Operations Manager to join our team at Amazon Support Services Costa Rica Srl. This is a challenging and rewarding role that requires strong project management skills, attention to detail, and excellent communication abilities.About the Role: The Content Operations Manager will be responsible for managing and...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    The Citi organization is a leading global financial services company that aims to provide a high level of service to its clients. In this context, the Financial Services Operations Manager plays a crucial role in ensuring that all operations are carried out efficiently and effectively.**Key Responsibilities:**• Manage and lead KYC operations, including...


  • San Francisco, Heredia, Costa Rica Moody's A tiempo completo

    About Moody'sMoodys is a global integrated risk assessment firm that empowers organizations to make better decisions. We value candidates who are willing to grow and develop their skills.Job SummaryWe are seeking an experienced Contract Risk Manager - Insurance Specialist to join our team. This role will be responsible for reviewing insurance provisions in...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    We are seeking a detail-oriented Payroll Operations Manager to join our team at Experian. This role involves managing payroll inquiries, coordinating with internal and external stakeholders, and reviewing payroll data.Key ResponsibilitiesAnswering payroll inquiries from various sourcesManaging internal and external stakeholders' expectationsReviewing payroll...


  • San Francisco, Heredia, Costa Rica Hellmann Worldwide Logistics A tiempo completo

    Job TitleAccounts Payable Operations ManagerAbout the JobWe are seeking an experienced Accounts Payable Operations Manager to join our team at Hellmann Worldwide Logistics. This role is responsible for managing the accounts payable process, ensuring timely and accurate payment of invoices, and implementing process improvements.Key Responsibilities:Manage and...


  • San Francisco, Heredia, Costa Rica Jll A tiempo completo

    We are seeking a highly skilled Helpdesk Operations Manager to join our team in Costa Rica.About the RoleThe successful candidate will be responsible for ensuring prompt and efficient resolution of customer service requests, maintaining and updating the ticketing system, and developing processes and procedures for helpdesk operations.Key...


  • San Francisco, Heredia, Costa Rica Databricks A tiempo completo

    We are seeking a Senior Business Operations Manager to join our Go-to-Market (GTM) Strat Ops team at Databricks.The role will involve using data and qualitative information to help Learning & Enablement Leadership manage the business, supporting essential aspects of our GTM design and annual planning process, and building our data and analytics...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    We are seeking an Insurance Policy Underwriter Associate to join our team at Experian. As a key member of our insurance operations, you will play a crucial role in producing customer insurance quotes based on profile details.Job Summary: The successful candidate will work with and understand the offering of over 20 insurance carriers to quote policies for...


  • San Francisco, Heredia, Costa Rica Auxis A tiempo completo

    **Job Summary:**Auxis is seeking a highly organized and detail-oriented Healthcare Insurance Claims Specialist to join our team. As a key member of our client's operations, you will play a vital role in ensuring the timely and accurate processing of insurance claims.About Auxis:We are a fast-growing business process outsourcing provider dedicated to...


  • San Francisco, Heredia, Costa Rica Servicenow A tiempo completo

    About UsAt ServiceNow, our mission is to make the world work for everyone. Our cutting-edge technology and innovative approach have made us one of the leaders in enterprise software. We're a team of passionate individuals who share a common goal: to drive growth and operational excellence.Salary RangeThe estimated annual salary for this role is between...


  • San Francisco, Heredia, Costa Rica Viant Medical A tiempo completo

    About the RoleWe are seeking a skilled Maintenance Operations Manager to join our team at Viant Medical. In this critical role, you will be responsible for ensuring the smooth operation of our manufacturing and facilities equipment.Job DescriptionThis is a leadership position that requires a strong background in mechanical engineering, project management,...


  • San Francisco, Heredia, Costa Rica Sysco Costa Rica A tiempo completo

    We are seeking a seasoned Project Manager to join our team at Sysco Costa Rica. As a key member of our organization, you will play a critical role in planning, organizing, and controlling resources to achieve project objectives within scope, time, quality, and budget constraints.This position requires general knowledge of the project/business requirements...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    About the RoleWe are seeking a highly skilled Product Operations Manager to join our team at Experian. The successful candidate will be responsible for supporting Product management by partnering with a cross-functional leadership team to oversee a portfolio of projects and drive process efficiencies to meet the operational objectives for the Financial...


  • San Francisco, Heredia, Costa Rica Servicenow A tiempo completo

    Job SummaryWe are seeking a highly skilled and experienced Lead Technical Support Operations Manager to join our team at ServiceNow. This is a unique opportunity to leverage your technical expertise and leadership skills to drive the success of our customer support operations.About the RoleIn this critical role, you will be responsible for overseeing the...


  • San Francisco, Heredia, Costa Rica Viant Medical A tiempo completo

    Job Summary: We are seeking a talented Logistics Manager to lead our Supply Chain Team at Viant Medical. As a Logistics Manager at Viant Medical, you will oversee the entire logistics function, ensuring effective and efficient operations while delivering on Quality, Cost, Availability, and Sustainability objectives of Supply Chain.Key Responsibilities:-...


  • San Francisco, Heredia, Costa Rica Cognizant A tiempo completo

    About CognizantCognizant is a leading provider of business consulting and technology services, committed to delivering value to our clients through the power of people.Job SummaryWe are seeking a highly motivated and results-driven Customer Service Operations Manager to join our team. As a key member of our customer service operations team, you will be...