Lead Technical Support Operations Manager

Job SummaryWe are seeking a seasoned Senior Technical Operations Manager to lead our technical support team. This role requires a minimum of 6 years of technical support and service management experience, with at least 3-4 years in a supervisory position.

ServiceNow is a leading global company that provides cloud-based platform for digital workflows. We are currently seeking an experienced Technical Support Team Lead to join our team.About the Role:The Technical Support Team Lead will be responsible for managing and exceeding Support KPI's and critical Technical Support Metrics, including CSAT, Time to...

**About the Role**We are seeking a seasoned Technical Support Management professional to lead our team in delivering exceptional customer experiences. As a Senior Manager, Technical Support Management, you will be responsible for overseeing the daily operations of our technical support services, ensuring that our customers receive timely and effective...

Make a Lasting Impact with Straumann GroupWe're seeking a highly skilled Technical Support Manager to lead our team of technical support representatives. As a key member of our organization, you'll play a crucial role in delivering industry-leading customer support and driving business growth.About the RoleThis is a fantastic opportunity for a seasoned...

Job Title: Technical Support DirectorAbout the Role:We are seeking an experienced Technical Support Director to lead our team of technical professionals in delivering exceptional customer support. As a key member of our organization, you will be responsible for managing and exceeding Support KPIs and critical Technical Support Metrics.Key...

Job OverviewWe are seeking a skilled Technical Operations Support Specialist to join our team at Citi. This is an exciting opportunity for individuals who enjoy working in operations support and want to contribute to the success of a global financial institution.

Key ResponsibilitiesProcess Improvement and Project ManagementDatabricks seeks a top-tier Technical Program Manager to run end-to-end processes for the engineering organization, focusing on cost and lifecycle changes across products.The selected candidate will be hands-on in executing large-scale projects and think strategically about improving day-to-day...

About Boston Scientific:We are a global medical device company dedicated to transforming lives through innovative medical solutions. Our mission is to advance science for life, improving patient outcomes and creating value for our customers and employees.Role Overview:We are seeking an experienced Senior Technical Operations Manager to join our team. As a...

**Sr Production Supervisor Turno C Role**We seek a strategic and results-driven Sr Production Supervisor Turno C to lead our production operations team in Heredia, CR. This role is crucial in ensuring the efficient production and quality of our products.**Your Key Responsibilities**:Lead and manage production operations, ensuring adherence to established...

About the RoleAs a Helpdesk Operations Manager at JLL, you will play a critical role in ensuring the success of our helpdesk team.We are looking for a highly skilled and experienced professional to lead our helpdesk operations, drive process improvements, and develop our team members' technical and customer service skills.Key ResponsibilitiesEnsure prompt...

About SmarshSmarsh is a leading provider of digital communication compliance and analytics solutions, empowering businesses to manage risk and unlock intelligence in their digital communications.We are seeking an experienced Technical Support Director to lead our Global Technical Support leadership team. This role provides strategic direction for support...

Company OverviewServiceNow is a leading cloud platform provider for building enterprise applications. Our innovative technology helps companies redefine markets and change the perception of enterprise software.Job DescriptionWe are seeking a highly skilled Technical Support Manager to lead our team in Orlando, Florida. The successful candidate will manage a...

About IBM Corporate HeadquartersIBM Corporate Headquarters (CHQ) is a hub of innovation, where diverse teams collaborate to solve complex problems and drive business success.Estimated Salary: $120,000 - $180,000 per yearThis leadership role offers a unique opportunity to develop your skills and expertise in managing global operations, client relationships,...

About the Role:We are seeking a Cloud Engineering Manager to lead our growing team of cloud engineers. This individual will play a pivotal role in interfacing with business units, managing projects, and ensuring the successful execution of cloud migration initiatives.About the Job:As a Cloud Engineering Manager, you will be responsible for leading a team of...

At Workday, we believe in a culture that prioritizes our people's happiness, development, and contribution. As a Technical Account Manager, you will be part of a team that provides proactive and personalized support to customers who require a higher level of engagement.Work closely with Workday's largest strategic accounts to establish strong relationships...

About Our Company: Encora is a global leader in Software and Digital Engineering, helping businesses bridge the Software Engineering Talent gap and providing cutting-edge services like Predictive Analysis, Artificial Intelligence & Machine Learning, IoT, Cloud, and Test Automation. With 16 global offices and 25 innovation labs, we empower businesses to...

We are seeking an experienced Technical Support Specialist to join our Infrastructure and Operations team at Auxis. This is a customer-facing role that requires strong technical skills, excellent communication abilities, and a passion for delivering high-quality support.

Amazon Support Services Costa Rica Srl is seeking a Senior IT Service Delivery Manager to lead its IT Support team in corporate, R&D, and development center expansions and operations. As a key member of the organization, this leader will be responsible for driving standardization and communication in the region and tie into IT Services initiatives.The ideal...

We are seeking an experienced Senior Support Engineer to join our Infrastructure and Support team at Auxis.**Job Summary:**The ideal candidate will have a strong background in technical support, with a focus on high availability environments. They will be responsible for providing exceptional support to our internal Product team and external customers, as...

Program Manager for Physical Stores Support TeamOur team is seeking a proactive and results-driven Program Manager to spearhead the development and execution of strategic initiatives aimed at enhancing operational efficiency and driving business growth. The ideal candidate will have a proven track record of leading cross-functional teams, optimizing...