Technical Support Team Lead

About Our Company: Encora is a global leader in Software and Digital Engineering, helping businesses bridge the Software Engineering Talent gap and providing cutting-edge services like Predictive Analysis, Artificial Intelligence & Machine Learning, IoT, Cloud, and Test Automation. With 16 global offices and 25 innovation labs, we empower businesses to...

ServiceNow is a leading global company that provides cloud-based platform for digital workflows. We are currently seeking an experienced Technical Support Team Lead to join our team.About the Role:The Technical Support Team Lead will be responsible for managing and exceeding Support KPI's and critical Technical Support Metrics, including CSAT, Time to...

We are seeking a skilled Technical Support Team Supervisor to join the Bosch Service Solutions team.The ideal candidate will have 4 years of experience as a Team Lead in a Shared Service Center, with strong leadership skills and a continuous improvement mindset.Key Responsibilities:Process Implementation and Quality Assurance: The successful candidate will...

Job SummaryWe are seeking a highly skilled and experienced Lead Technical Support Operations Manager to join our team at ServiceNow. This is a unique opportunity to leverage your technical expertise and leadership skills to drive the success of our customer support operations.About the RoleIn this critical role, you will be responsible for overseeing the...

**About the Role**We are seeking a seasoned Technical Support Management professional to lead our team in delivering exceptional customer experiences. As a Senior Manager, Technical Support Management, you will be responsible for overseeing the daily operations of our technical support services, ensuring that our customers receive timely and effective...

We are seeking an experienced Senior Support Engineer to join our Infrastructure and Support team at Auxis.**Job Summary:**The ideal candidate will have a strong background in technical support, with a focus on high availability environments. They will be responsible for providing exceptional support to our internal Product team and external customers, as...

Job Title: Technical Support DirectorAbout the Role:We are seeking an experienced Technical Support Director to lead our team of technical professionals in delivering exceptional customer support. As a key member of our organization, you will be responsible for managing and exceeding Support KPIs and critical Technical Support Metrics.Key...

About UsProcore Technologies is a leading software company that empowers construction professionals to build the world.We offer cloud-based construction management solutions that streamline project workflows and improve efficiency. Our innovative technology has made us a preferred choice for clients worldwide.Our CultureWe take pride in creating an inclusive...

About SmarshSmarsh is a leading provider of digital communication compliance and analytics solutions, empowering businesses to manage risk and unlock intelligence in their digital communications.We are seeking an experienced Technical Support Director to lead our Global Technical Support leadership team. This role provides strategic direction for support...

**About the Role****360Training** is seeking a Customer Support Supervisor to lead our customer support team. The ideal candidate will have a proven track record of providing exceptional customer service, coaching, and mentoring to staff.**Key Responsibilities**Provide leadership, orientation, training, coaching, and mentoring to departmental staff.Assist...

About the Role:The Customer Support Team Lead oversees day-to-day operations for Tebra's Customer Support team, ensuring seamless interactions and high-quality service.Your Key Responsibilities:Supervise up to 15 Customer Support Representatives, providing guidance and support to drive success.Drive corporate and customer support goals, fostering a...

About the Role:Hewlett Packard is seeking a highly skilled Senior Technical Support Specialist to join our team. In this role, you will be responsible for resolving technical issues from internal or external contacts and proactive notification systems.Your Key Responsibilities:Resolve complex technical issues in a timely and professional manner.Respond to...

Auxis seeks a highly skilled Technical Support Specialist to oversee daily urgent and complex incidents/requests as required by their leads and Analysts. This role is ideal for individuals with excellent communication skills, technical knowledge, and problem-solving abilities.**Job Summary:**The Technical Support Specialist will be responsible for assigning...

About SmarshSmarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6,500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines....

Job Summary:Citi is seeking a Senior Software Development Team Lead to manage and direct the development of software applications. The ideal candidate will have a strong technical background in software engineering and experience leading high-performing teams.About the Role:The Senior Software Development Team Lead will be responsible for managing and...

Company OverviewExperian is a leading global information services company that provides data and analytical tools to clients worldwide. With a strong commitment to innovation, we help businesses manage credit risk, prevent fraud, target marketing offers, and automate decision-making.About the RoleWe are seeking a highly experienced Cloud Engineering Team...

At Cognizant Technology Solutions, we are seeking a highly skilled Technical Lead Software Engineer to join our team.Job Description:The Technical Lead Software Engineer will play a crucial role in leading the development of complex software systems. Key responsibilities include:Design and Development: Create high-level design documents, detailed design...

At Workday, we believe in a culture that prioritizes our people's happiness, development, and contribution. As a Technical Account Manager, you will be part of a team that provides proactive and personalized support to customers who require a higher level of engagement.Work closely with Workday's largest strategic accounts to establish strong relationships...

Production Support Analyst LeadAt Moody's, we empower organizations to make better decisions by providing exceptional support. As a Senior Salesforce Production Support Lead, you will be responsible for supporting our CRM Application users, handling queries & escalations, and acting as a key point of contact for stakeholders around daily issues and...

Job Overview:We are seeking a skilled Team Manager to lead our Defect Prevention & Reconciliation team at Amazon Support Services Costa Rica Srl.About the Role:This is a non-virtual, full-time, permanent position based in Costa Rica. As a Team Manager, you will be responsible for leading a team of entry-level associates and developing their skills to meet...