Operations Coordinator for Virtual Behavioral Therapy

hace 1 mes


San José, San José, Costa Rica Emora Health A tiempo completo

We are Emora Health, a pioneering virtual behavioral therapy provider dedicated to delivering exceptional care to youth in need of support. Our innovative platform connects families with experienced therapists specializing in ADHD, Anxiety, Depression, Trauma, and more. By partnering with us, you will be part of a dynamic team driving change in the mental health sector.

Key Responsibilities:

  • Develop and maintain seamless communication channels with patients and their families to ensure smooth onboarding, scheduling, and ongoing care processes.
  • Collaborate closely with our esteemed therapists and psychologists to coordinate patient care effectively.
  • Identify opportunities to enhance operational efficiency and develop scalable workflows that drive business growth.
  • Track and report key performance indicators (KPIs) to inform data-driven decisions.

Requirements:

  • Fluency in both English and Spanish.
  • A genuine passion for supporting patients and their families.
  • An empathetic communicator who can connect with diverse patients, families, and their needs.
  • Excellent organizational skills, flexibility, and attention to detail.
  • Experience working US Eastern Time hours.
  • Proficiency in Google Sheets or Excel.

About the Role:

This Operations Associate role plays a critical part in ensuring patients receive the quality care they deserve. As an early member of our growing operations team, you will have a significant impact on shaping our services and driving business success. We offer a competitive salary and benefits package, including a base salary of $60,000 per year, as well as opportunities for career growth and professional development.



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