Virtual Behavioral Therapy Support Specialist
hace 3 días
About Emora Health
">Emora Health is a pioneering provider of virtual behavioral therapy, revolutionizing the way families access care for their loved ones. Our platform empowers patients to receive personalized support from licensed therapists, addressing a range of conditions including ADHD, anxiety, depression, trauma, and more.
">Career Opportunity:
">We are seeking an experienced Operations & Support Associate (English + Spanish) to join our growing team. This critical role plays a vital part in ensuring patients receive seamless care and that Emora Health reaches its mission to provide high-quality services across the United States.
">Responsibilities:
">- ">
- Communicate effectively with patients and their families to ensure smooth onboarding, scheduling, and ongoing care coordination">
- Collaborate closely with therapists and psychologists to facilitate efficient care delivery">
- Identify opportunities to enhance patient operations and support workflows, contributing to the setup of new patient engagement strategies">
- Develop scalable processes to improve operational efficiency, track performance, and conduct deep-dive investigations to understand metrics">
- Work cross-functionally with operations, leadership, and clinical teams">
- This is a remote role requiring flexibility and attention to detail">
- ">
- Fulfilling Work Environment:">
- Diverse international team devoted to Emora Health's mission">
- Opportunity for career growth and professional development">
- A chance to make a tangible difference in patients' lives">
- Requirements:">
- Fluency in English and Spanish">
- Passionate about supporting patients and their families">
- Empathetic communicator able to connect with diverse needs">
- Responsive, flexible, and attentive to detail">
- Demonstrated strengths in planning, time management, problem solving, and attention to detail">
- Able to work US Eastern Time hours">
- Experience with Google Sheets or Excel">
- Estimated Salary: $480,000 - $600,000 per year">
Languages Required:
">English and Spanish
">About Emora Health:
">Emora Health is an equal opportunity employer committed to providing a workplace free from discrimination and harassment, celebrating diversity and welcoming applicants from all backgrounds.
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