Virtual Behavioral Therapy Support Specialist

hace 3 días


San José, San José, Costa Rica Emora Health A tiempo completo

About Emora Health

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Emora Health is a pioneering provider of virtual behavioral therapy, revolutionizing the way families access care for their loved ones. Our platform empowers patients to receive personalized support from licensed therapists, addressing a range of conditions including ADHD, anxiety, depression, trauma, and more.

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Career Opportunity:

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We are seeking an experienced Operations & Support Associate (English + Spanish) to join our growing team. This critical role plays a vital part in ensuring patients receive seamless care and that Emora Health reaches its mission to provide high-quality services across the United States.

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Responsibilities:

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  • ">
  • Communicate effectively with patients and their families to ensure smooth onboarding, scheduling, and ongoing care coordination">
  • Collaborate closely with therapists and psychologists to facilitate efficient care delivery">
  • Identify opportunities to enhance patient operations and support workflows, contributing to the setup of new patient engagement strategies">
  • Develop scalable processes to improve operational efficiency, track performance, and conduct deep-dive investigations to understand metrics">
  • Work cross-functionally with operations, leadership, and clinical teams">
  • This is a remote role requiring flexibility and attention to detail">
    • ">
    • Fulfilling Work Environment:">
    • Diverse international team devoted to Emora Health's mission">
    • Opportunity for career growth and professional development">
    • A chance to make a tangible difference in patients' lives">
    • Requirements:">
    • Fluency in English and Spanish">
    • Passionate about supporting patients and their families">
    • Empathetic communicator able to connect with diverse needs">
    • Responsive, flexible, and attentive to detail">
    • Demonstrated strengths in planning, time management, problem solving, and attention to detail">
    • Able to work US Eastern Time hours">
    • Experience with Google Sheets or Excel">
    • Estimated Salary: $480,000 - $600,000 per year">

Languages Required:

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English and Spanish

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About Emora Health:

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Emora Health is an equal opportunity employer committed to providing a workplace free from discrimination and harassment, celebrating diversity and welcoming applicants from all backgrounds.



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