Senior Virtual Service Delivery Associate
hace 2 meses
**Virtual Service Delivery Lead**
At Pfizer, we're seeking a skilled professional to lead the planning, production, and technical support of virtual events.
**Responsibilities**
- Utilize industry-leading production software to produce high-quality virtual events
- Manage operational projects and contribute to scoping and controlling site vendors project resources
- Develop technical and business presentations to peers, management, and customers
- Perform video editing of recorded virtual events and provide in-conference room A/V support
- Maintain software and equipment inventory and ensure an auditable record of all managed assets
- Develop and maintain performance information reports (Metrics Dashboards) aligned with IT/Event service delivery
**Requirements**
- Proficient in web conferencing solutions, such as MS Teams
- Skilled in producing virtual events and understanding of MTRs (Microsoft Teams Rooms) and Video Conferencing equipment
- Strong communication, collaboration, and problem-solving skills
- Experience in building reports (e.g. Power BI) and knowledge of Microsoft Office 365 Products
- Basic understanding of Digital terms and IT platforms
- Knowledge/understanding of the finance principles and concepts
**Note:** This role may require occasional physical or virtual participation on a weekend, holiday, or after normal business hours due to the 7x24x365 operation of Digital & Technology at Pfizer.
-
Senior Virtual Service Delivery Specialist
hace 1 mes
San José, San José, Costa Rica Pfizer A tiempo completoAbout the RoleWe are seeking a Senior Virtual Service Delivery Specialist to join our team at Pfizer. In this role, you will be responsible for delivering high-quality virtual service support to clients.Key ResponsibilitiesConferencing and Event Support:Facilitate virtual events using designated collaboration tools.Provide in-conference room A/V support to...
-
Senior Virtual Event Producer
hace 21 horas
San José, San José, Costa Rica Pfizer A tiempo completoJob Title: Sr. Associate, Virtual Service DeliveryAbout Pfizer: As a leader in the pharmaceutical industry, Pfizer is committed to delivering innovative solutions that improve patients' lives.Our commitment to diversity and inclusion fosters an environment where diverse perspectives are valued, respected, and encouraged to thrive.Salary & Benefits: The...
-
Senior IT Service Delivery Manager
hace 1 mes
San José, San José, Costa Rica Bill Gosling Outsourcing A tiempo completoRole OverviewWe are seeking an experienced Senior IT Service Delivery Manager to lead our Helpdesk team and ensure the delivery of exceptional customer service. As a key member of our organization, you will be responsible for overseeing the activities of all Helpdesk members, creating and implementing support strategies, and assessing team performance.The...
-
Senior Service Delivery Manager, HR Shared Services
hace 1 semana
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAt Amzn Support Srvcs Costa Rica, we are seeking a seasoned Senior Service Delivery Manager to lead medium to high complexity projects focused on employee life-cycle services. About the RoleWe want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With...
-
Senior Associate, Solution Delivery Professional
hace 2 meses
San José, San José, Costa Rica Pfizer A tiempo completoPfizer Solution Delivery ExpertWe are seeking a highly skilled Solution Delivery Associate to join our team at Pfizer. As a key member of our Revenue Management Solution Tower, you will be responsible for delivering innovative technology solutions across all functions from research to manufacturing.Key Responsibilities:Collaborate closely with Digital and...
-
Senior Associate
hace 2 meses
San José, San José, Costa Rica Wns Global Services A tiempo completoWNS Global Services is a global Business Process Management (BPM) leader.We offer business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged...
-
IT Service Delivery Manager
hace 1 mes
San José, San José, Costa Rica Bill Gosling Outsourcing A tiempo completoAbout the Role:">We are seeking a highly skilled and experienced IT Service Delivery Manager to oversee our helpdesk team, ensuring exceptional service levels are consistently met. In this pivotal role, you will develop strategic initiatives to enhance productivity, streamline processes, and drive business growth.Key Responsibilities:Lead the helpdesk team...
-
Ejecutivo Comercial Senior
hace 2 semanas
San José, San José, Costa Rica Delivery Hero A tiempo completoDatos de la VacanteLa remuneración para este puesto es estimada entre 60.000 - 80.000 COP al mes.Descripción del PuestoComo Ejecutivo Comercial Senior serás responsable de prospección, cierre y desarrollo de relaciones comerciales con nuevos clientes:Contactar prospectos y realizar la gestión de venta afiliando nuevos clientes a la App.Negociación con...
-
Senior Service Delivery Manager
hace 2 meses
San José, San José, Costa Rica Smartsheet A tiempo completoSolution Services Leadership RoleAs a senior leader within our Solution Services team, you will be responsible for overseeing a team of experienced professionals, driving the delivery of packaged services, and contributing to the growth of the business.This role requires a unique blend of proficiencies in technology implementation, process development,...
-
Virtual Customer Service Representative
hace 2 meses
San José, San José, Costa Rica June Homes A tiempo completoWe're seeking a highly skilled Virtual Customer Service Representative to join June Homes' remote team. In this role, you'll work closely with our international clients in the real estate and hospitality sectors.The base salary for this position is $9,600 annually, or approximately $800 per month. There are opportunities for additional incentives based on...
-
Gerente de Ventas Senior
hace 4 semanas
San José, San José, Costa Rica Delivery Hero A tiempo completo¿Qué esperamos de ti?Buscamos un Gerente de Ventas Senior con experiencia en ventas proactivas directas B2B para unirse a nuestro equipo en Delivery Hero. En esta posición, serás responsable de la prospección, cierre y desarrollo de relaciones comerciales con nuevos comercios.Nuestro objetivo es simplificar el día a día a millones de personas a...
-
Delivery Excellence Associate
hace 21 horas
San José, San José, Costa Rica Pfizer A tiempo completoAbout the RoleWe are seeking a highly skilled Delivery Excellence Associate to join our team. In this role, you will be responsible for delivering exceptional recruitment and onboarding experiences for our colleagues.Job DescriptionThis is a critical role that requires strong organizational skills, attention to detail, and excellent customer service skills....
-
IT Service Delivery Specialist
hace 2 meses
San José, San José, Costa Rica Emerson A tiempo completoAbout the Role:We are seeking a skilled IT Service Delivery Planning Specialist to join our team at Emerson. As a key member of our Service Delivery management team, you will play a crucial role in supporting the processes to identify, communicate, follow-up, and measure key financial performance indicators.Key Responsibilities:Support the Service Delivery...
-
Financial Data Associate
hace 8 horas
San José, San José, Costa Rica Moody'S Investors Service A tiempo completoJob Summary:">We are seeking a highly skilled and detail-oriented Financial Data Associate to join our team at Moody's Investors Service. This is an entry-level position that requires strong analytical skills, excellent communication abilities, and a passion for working in a dynamic environment.About the Role:">In this role, you will be responsible for...
-
Senior Director of IT Delivery
hace 1 mes
San José, San José, Costa Rica 360Training A tiempo completoJob Summary360Training is seeking a highly skilled Senior Director of IT Delivery to lead our IT department. This role will oversee the delivery of technical leadership, shared services, and infrastructure for our business units.About 360Training360Training is a leading provider of online training solutions. We are dedicated to delivering high-quality...
-
Enterprise Service Delivery Director
hace 2 meses
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoLead a High-Performance TeamWe are seeking an experienced Enterprise Service Delivery Director to lead our team of system engineers, developers, and project managers in delivering exceptional services for productivity use cases. The ideal candidate will have a proven track record of developing high-performing teams, owning roadmaps, and driving business...
-
Director, Service Delivery
hace 4 semanas
San José, San José, Costa Rica Bill Gosling Outsourcing A tiempo completoJob SummaryWe are seeking an experienced Director, Service Delivery to lead and motivate a team to optimum performance levels. The ideal candidate will have a proven track record of delivering coaching and constructive feedback to employees, increasing engagement and improving performance.About the RoleThe Director, Service Delivery will be responsible for...
-
Operations Associate
hace 2 meses
San José, San José, Costa Rica Wns Global Services A tiempo completo**About the Role**WNS Global Services is seeking a highly skilled Operations Associate to join our team. As an Operations Associate, you will be responsible for providing exceptional customer service and support to clients across various industries.**Key Responsibilities**- Provide customer service support for credit line amounts, requests for increase, and...
-
Senior Financial Associate for Business Growth
hace 2 semanas
San José, San José, Costa Rica Business Financial Group A tiempo completoJob Title:Senior Financial Associate for Business GrowthAbout the Role:We are seeking an experienced Financial Associate to join our team at Business Financial Group. As a Senior Financial Associate, you will play a key role in managing client relationships, providing financial expertise, and contributing to business growth.Key Responsibilities:Client...
-
IT Service Delivery Manager
hace 2 meses
San José, San José, Costa Rica Boston Consulting Group A tiempo completoAbout the RoleThe IT Service Manager will lead the IT function at our Costa Rica Nexus office, guiding the planning and oversight of local IT service operations. The role involves managing senior business relationships, providing proactive solutions, and delivering high-quality support for our rapidly changing business needs.Key ResponsibilitiesManage senior...