Senior Associate

hace 2 meses


San José, San José, Costa Rica Wns Global Services A tiempo completo

WNS Global Services is a global Business Process Management (BPM) leader.

We offer business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities.

We are spread across nine countries, serving various industries like Retail and Consumer Packaged Goods, and Insurance.

Why Choose WNS?

Our mission is to enable clients to outperform with our passion for service and innovation.

At the heart of each client engagement is our pursuit to understand our client's business, and create impactful solutions that can drive agility and excellence into their business processes.

Our promise of outperformance stems from our deep domain expertise, partnership approach and a global delivery network.

Our mission as an organization is guided by our CIRCLE of values: Client First, Integrity, Respect, Collaboration, Learning, Excellence.

We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core.

This role is a member of a client dedicated procurement service delivery team responsible for assisting category managers (client or WNS) with category planning and strategy development, benchmarking, collecting market intelligence, managing stakeholders, and developing project pipelines.

Job Responsibilities:

  • Lead the client's defined strategic sourcing execution process, including building cost models, designing and launching of RFIs/RFPs, evaluating bids, planning and executing negotiation strategies, and making award recommendations.
  • Draft and negotiate contracts and manage supplier relationships.
  • Drive year over year savings while ensuring quality and service level requirements are met.
  • Frequently interact with senior members of the client's organization, so excellent communication skills and comfort leading and participating in discussions across levels and cultures are necessary.
  • May have people management responsibilities for up to 6 team members of various levels ranging from analyst to associate across functions such as sourcing execution, contracting, supplier relationship management, and procurement operations.
  • Create a positive work environment and foster cross-functional and cross-regional collaboration.


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