AML Compliance Associate
hace 2 semanas
We are seeking an AML Compliance Associate to join our team in Santa Ana, Costa Rica. As a key member of our KYC team, you will play a critical role in providing support on Anti Money Laundering (AML) compliance programs for customers, agents, and/or services associates.
Key Responsibilities- Receive and make calls to customers to interview them about their use of Western Union services.
- Assess AML knowledge when handling transaction refunds.
- Make decisions after reviewing customer information via phone and/or mail, communicating the outcome to consumers, agents, and/or service associates.
- Follow up on customer activity reviewed by previous senior specialists, contacting customers via phone and/or email to collect required information and/or documentation.
- Anti money laundering compliance background or customer service experience in a related banking field is desired.
- Proficiency in English language (B2+).
- High School degree required.
- Analytical and research skills, as well as attention to detail, are essential.
- A competitive salary of $45,000 per year.
- Short-term incentives and multiple health insurance options.
- Accident and life insurance.
- Access to best-in-class development platforms.
- Hybrid work model with opportunities for face-to-face collaboration and learning.
- Flexible working arrangement with a minimum of three days per week in the office.
- Additional benefits include Asociación Solidarista, in-house company doctor services, transportation services options, referral program award, employee resource groups, and Pan American Medical and Life insurance.
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AML Compliance Associate
hace 1 mes
San José, San José, Costa Rica Western Union A tiempo completoWe are looking for an AML Compliance Associate to join our Know Your Customer (KYC) team.This role is responsible for providing technical support to customers, agents, and services associates in Western Union, ensuring compliance with Anti-Money Laundering regulations.The ideal candidate will have a strong background in customer service and/or compliance...
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