IT Service Delivery Specialist
hace 2 meses
About the Role:
We are seeking a skilled IT Service Delivery Planning Specialist to join our team at Emerson. As a key member of our Service Delivery management team, you will play a crucial role in supporting the processes to identify, communicate, follow-up, and measure key financial performance indicators.
Key Responsibilities:
- Support the Service Delivery management team in planning and executing financial processes and procedures.
- Collaborate with the team to identify, communicate, and follow-up on key financial performance indicators.
- Facilitate and support the planning and execution of Management Processes, including Service Delivery Team Financial best practices awareness, Team Resource usage, capacity management, and employee data accuracy.
- Act as process owner for Budget preparation, AOP planning, and development of presentation material.
- Contribute to Global Service Delivery Performance Review process and activity, including internal and external audiences.
- Administer quarterly Business Unit and World Area Check-in meetings.
- Support the creation of digital content and communication by cascading insights and action plans.
- Provide financial coordination support for programs and projects that help facilitate the goals of the IT Service Delivery Organisation.
- Support the analysis of continuous improvement initiatives and support needs for performance information before and after changes/improvements are implemented.
- Act as catalyst and booster of the quality of any data contributing to fiscal responsibility.
Requirements:
We are looking for a highly skilled and experienced IT Service Delivery Planning Specialist with a strong background in finance and process management. You will have excellent communication and interpersonal skills, with the ability to work effectively in a team environment. You will also have strong analytical and problem-solving skills, with the ability to provide high-quality financial coordination support.
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