Director, Service Delivery

Lead a High-Performance TeamWe are seeking an experienced Enterprise Service Delivery Director to lead our team of system engineers, developers, and project managers in delivering exceptional services for productivity use cases. The ideal candidate will have a proven track record of developing high-performing teams, owning roadmaps, and driving business...

Job Summary360Training is seeking a highly skilled Senior Director of IT Delivery to lead our IT department. This role will oversee the delivery of technical leadership, shared services, and infrastructure for our business units.About 360Training360Training is a leading provider of online training solutions. We are dedicated to delivering high-quality...

About the Role:">We are seeking a highly skilled and experienced IT Service Delivery Manager to oversee our helpdesk team, ensuring exceptional service levels are consistently met. In this pivotal role, you will develop strategic initiatives to enhance productivity, streamline processes, and drive business growth.Key Responsibilities:Lead the helpdesk team...

Job SummaryWe are seeking a highly skilled Service Messaging Strategy Director to lead our global strategy for service and transactional messaging across Western Union products and services.

Key ResponsibilitiesAs a Service Delivery Specialist at Nitel, you will be responsible for driving timely deliverables to customers in accordance with Service Level Agreements (SLAs) while creating excellent customer experiences. You will efficiently deliver information and promptly resolve issues, all while prioritizing tasks and maintaining a high level of...

About the Role:We are seeking a skilled IT Service Delivery Planning Specialist to join our team at Emerson. As a key member of our Service Delivery management team, you will play a crucial role in supporting the processes to identify, communicate, follow-up, and measure key financial performance indicators.Key Responsibilities:Support the Service Delivery...

Overview of the RoleThe Senior Client Service Director at TMF Group is a pivotal position responsible for delivering and managing global client contracts. This role requires strong leadership skills, strategic thinking, and excellent communication abilities to foster strong relationships with clients and internal stakeholders.

Job Description:We are seeking an experienced Strategic Operations Director to oversee the distribution of resources across our global operations, ensuring seamless service delivery and exceptional customer experiences. As a key member of our leadership team, you will play a vital role in driving business growth, enhancing operational efficiency, and...

Job Overview:This role is responsible for leading a team of customer support professionals, ensuring the delivery of high-quality services to clients. The ideal candidate will have a strong background in customer service, team management, and operational leadership.Key Responsibilities:Lead a team of customer support professionals, ensuring excellent service...

The RoleYou will be responsible for delivering exceptional customer experiences while ensuring timely and accurate execution of service delivery processes. This includes managing internal and external escalations, ensuring smooth transitions, and maintaining robust relationships with stakeholders.Your Key ResponsibilitiesManage all aspects of the service...

Job Title: Assistant ManagerAbout the Role:We are seeking an Assistant Manager to join our team at WNS Global Services. As an Assistant Manager, you will be responsible for leading a team of professionals and ensuring the delivery of exceptional service to our clients.Responsibilities:Lead a team of professionals to achieve service delivery goalsDevelop and...

Job TitleService Delivery Operations ManagerAt Pfizer, we are seeking a highly skilled Service Delivery Operations Manager to join our team. This role is responsible for providing exceptional support to our colleagues through a multi-channel service support strategy.Conferencing & Event Support:Facilitate virtual events using designated collaboration...

Job SummaryThe Service Lead will be responsible for leading the DEN service, ensuring it meets business requirements and remains current/supported. The role involves maintaining a Service Roadmap, understanding DEN requirements, and representing the DEN service to internal customers. The Service Lead will also ensure all services comply with local...

At Nitel, we are committed to delivering exceptional customer experiences. As a Customer Service Delivery Specialist, you will play a critical role in driving timely deliverables to customers while maintaining high levels of accuracy and prioritizing tasks effectively.Your ResponsibilitiesYou will manage all aspects of the service delivery process for...

At Damovo Global Services, we are seeking a seasoned IT Service Delivery Manager to join our global ICT organization. As a Technical Incident Coordinator, you will play a crucial role in ensuring top-notch quality across all activities and meeting associated Service Level Agreements effectively.Key Responsibilities- Assign incidents/service requests within...

**The Role**You will drive timely deliverables to customers in accordance with Service Level Agreements (SLAs) while creating excellent customer experiences. You will efficiently deliver information and promptly resolve issues, all while prioritizing tasks and maintaining a high level of accuracy. Building robust relationships with both internal and external...

About This RoleAs a Service Center Manager at Createch, you will be responsible for overseeing the overall operations of our service center, including customer service, surgical planning, and dental CAD design services.Your Key ResponsibilitiesDevelop and implement strategies to improve service delivery and meet or exceed customer expectationsMonitor service...

Role OverviewWe are seeking an experienced Senior IT Service Delivery Manager to lead our Helpdesk team and ensure the delivery of exceptional customer service. As a key member of our organization, you will be responsible for overseeing the activities of all Helpdesk members, creating and implementing support strategies, and assessing team performance.The...

Roles y responsabilidadesComo Especialista en Desarrollo de Equipo en PedidosYa, tendrás la oportunidad de liderar la gestión del área en el país y acompañar la estrategia del negocio. Serás partner estratégico del Managing Director local y Managers de cada área, acompañando al equipo de management en las decisiones estratégicas que implican a...

**Virtual Service Delivery Lead**At Pfizer, we're seeking a skilled professional to lead the planning, production, and technical support of virtual events.**Responsibilities**- Utilize industry-leading production software to produce high-quality virtual events- Manage operational projects and contribute to scoping and controlling site vendors project...