Virtual Customer Service Representative
hace 10 horas
We're seeking a highly skilled Virtual Customer Service Representative to join June Homes' remote team. In this role, you'll work closely with our international clients in the real estate and hospitality sectors.
The base salary for this position is $9,600 annually, or approximately $800 per month. There are opportunities for additional incentives based on performance.
As a Virtual Customer Service Representative, your primary responsibilities will include handling customer inquiries, collaborating with other departments, contributing to team KPIs, and maintaining a positive attitude. To succeed in this role, you should be goal-oriented, empathetic, and proactive.
Key Responsibilities:
- Customer Support: Provide exceptional support to customers through various communication channels, including email, chat, and phone.
- Team Collaboration: Work closely with other departments to resolve customer issues and improve overall customer experience.
- KPI Contributions: Contribute to team Key Performance Indicators (KPIs) by meeting or exceeding customer satisfaction targets.
Required Skills and Qualifications:
- Bachelor's degree in a relevant field, such as business administration or communications.
- Excellent written and verbal communication skills.
- Strong problem-solving and analytical skills.
- Ability to work independently and as part of a team.
Benefits:
- Paid training program to ensure you have the necessary skills and knowledge.
- Monthly bonuses based on individual and team performance.
- Flexible work-from-home setup with a dedicated workspace.
- Opportunities for growth and promotions within the company.
Technical Requirements:
- Laptop or desktop computer with an i3 processor and 8GB RAM.
- High-speed internet connection with a minimum upload speed of 5 Mbps.
About Us:
June Homes is an international company specializing in real estate and hospitality services. We offer a dynamic and supportive work environment that encourages innovation and growth.
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