Customer Service Representative

hace 1 mes


San José, San José, Costa Rica Scalesource A tiempo completo

**Job Title: Customer Service Representative**


**Job Summary:**


We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for building strong relationships with our clients, providing outstanding customer service, and driving sales growth.


**Key Responsibilities:**


- Build and maintain strong relationships with clients through proactive communication and issue resolution.


- Provide exceptional customer service by addressing client inquiries, concerns, and feedback in a timely and professional manner.


- Identify and pursue sales opportunities to drive revenue growth and meet or exceed sales targets.


- Collaborate with cross-functional teams to ensure seamless customer experiences and effective issue resolution.


- Stay up-to-date on product and service offerings to provide accurate and informed guidance to clients.


**Requirements:**


- 4+ years of experience in customer-facing roles, preferably in a sales or business development capacity.


- Proven track record of building and maintaining strong client relationships.


- Excellent communication, interpersonal, and problem-solving skills.


- Ability to work in a fast-paced environment and adapt to changing priorities.


- Strong analytical and problem-solving skills, with ability to think critically and outside the box.


**What We Offer:**


- Competitive salary and bonus structure.


- Opportunities for professional growth and development.


- Collaborative and dynamic work environment.


- Comprehensive benefits package, including medical, dental, and vision insurance.


- Generous paid time off and holidays.


**How to Apply:**


If you are a motivated and customer-focused individual with a passion for building strong relationships and driving sales growth, please submit your application, including your resume and a cover letter outlining your experience and qualifications.


**Note:** We are an equal opportunities employer and welcome applications from diverse candidates.


**Disclaimer:** This job description is not intended to be an exhaustive list of the responsibilities and requirements of the position.


**Remote Work:** This role is open to remote work arrangements.


**Language:** English required.


**Experience:** Cold Calling: 4 years preferred.


**Salary:** $1,000 USD/month + Performance bonus.


**Hours:** Monday - Friday, 9:00 am to 5:00 pm US Central Time.



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