Customer Service Representative
hace 6 horas
At IGT, we are committed to delivering exceptional customer experiences. As a Customer Service Representative, you will play a vital role in providing timely and effective support to our customers.
We are looking for an individual with excellent communication skills and a passion for delivering top-notch service. If you have 6 months of experience in customer service and possess a secondary school diploma, we want to hear from you
Beyond the basics, you will also need to possess basic English language skills and intermediate level proficiency in Microsoft Office. Our ideal candidate will be self-motivated, team-oriented, and able to thrive in a fast-paced environment.
In this role, you will be responsible for:
- Troubleshooting technical issues via phone
- Maintaining accurate attendance records
- Resolving basic financial queries
- Tracking cases and escalating complex issues when necessary
You will be part of a dynamic team that is dedicated to fostering innovation and driving results. We believe in the importance of building strong relationships, making informed decisions, and continuously improving our processes. If you share our values and are passionate about delivering exceptional customer experiences, we encourage you to apply.
IIGT is an equal opportunity employer. We strive to create a workplace that reflects the diversity of our global customers and communities, and where every employee feels valued, respected, and engaged. We welcome applications from talented individuals who are eager to contribute to our success.
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