Amazon Customer Service Representative
hace 15 horas
As an Amazon Customer Service Representative, you will play a crucial role in ensuring customer satisfaction by providing top-notch support to Amazon sellers. Located in San Jose, Costa Rica, this position offers the opportunity to work with a dynamic team that is passionate about delivering exceptional service.
About the Job
We are seeking a highly motivated and results-driven individual who can thrive in a fast-paced environment. As a key member of our team, you will be responsible for:
- Identifying customer needs, clarifying information, researching issues, and providing effective solutions.
- Documenting all interactions and information according to standard operating procedures in our system.
- Troubleshooting and providing product guidance and support to Amazon sellers, brand owners, and vendors.
Requirements
To succeed in this role, you should have:
- At least 6 months of experience in a customer service or contact center environment.
- Business acumen in e-commerce and retail, with a strong understanding of technical skills.
Benefits
This position offers a competitive salary of $45,000 per year, plus benefits that include health insurance, paid time off, and opportunities for professional growth and development. If you are a driven and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.
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