Global Customer Service Representative
hace 1 mes
This role involves working closely with the Order Management team to ensure seamless customer experience.
We are seeking a highly skilled and organized professional to join our Emerson team as a Global Customer Service Representative. As a key member of our order management process, you will be responsible for processing customer purchase orders accurately and efficiently.
The ideal candidate will possess excellent communication skills, strong analytical abilities, and the ability to work in a fast-paced environment. You will be required to perform technical reviews of orders to ensure correct product(s) and availability of technical requirements and documentation.
A key aspect of this role is maintaining compliance with import/export, contract, and government regulations. This includes screening orders for adherence to business unit Terms and Conditions, agreements, and standards.
In addition to these responsibilities, you will provide consulting support to the Order Management team when processing orders. You will also contribute to achieving targets on productivity, service levels, and quality.
The successful candidate will have at least 1-2 years of sales-related customer service experience and possess solid prioritizing and organizational skills. Advanced Portuguese language proficiency is preferred.
Requirements- Currently studying an engineering career (preferred)
- At least 1-2 years of sales-related customer service experience (preferred)
- Solid prioritizing and organizational skills along with being a self-starter
- Intermediate level of technical knowledge
- Advanced Portuguese language proficiency (preferred)
We offer a competitive salary of $55,000 - $65,000 per year, depending on experience, plus benefits including health insurance, retirement plan, and paid time off.
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