Customer Service Agent Temporary Position

hace 1 día


San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completo

**Job Overview:**

We are seeking a Customer Service Agent to join our team at the Costa Rica Marriott Hotel Hacienda Belen. As a Customer Service Agent, you will play a crucial role in providing exceptional service to our guests.

**Key Responsibilities:

- Provide personalized service to guests, responding to their needs and resolving any issues that may arise.
- Promote Spa services and retail offerings to guests, ensuring they have a memorable and unique experience.
- Manage reservation software, scheduling appointments and confirming reservations.
- Process payments and handle guest transactions with professionalism and efficiency.

**Requirements:

- High school diploma or equivalent required; degree preferred.
- Previous customer service experience an asset.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong communication and interpersonal skills.

**Benefits:

- Competitive salary: $12.50 per hour.
- Opportunities for career advancement within the company.
- A dynamic and supportive work environment.

**About Us:

Marriott International is a global hospitality leader, dedicated to delivering exceptional experiences to our guests. Our hotels offer a work environment that is welcoming, inclusive, and empowering. We believe in investing in our associates' growth and development, providing them with opportunities to learn and advance in their careers.



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