Customer Resolution Expert
hace 4 días
About the Role
We are seeking a highly skilled Technical Support Specialist to join our team. The ideal candidate will have experience with network tracing and analysis, storage networking or clustering. You will participate in communities with peer delivery roles and develop specific technical and professional proficiency to enable you to understand and resolve customer issues.
Your responsibilities will include reviewing, investigating and solving customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices.
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Proactive Resolution Expert
hace 4 días
San José, San José, Costa Rica Microsoft Corporation A tiempo completoThe Proactive Resolution Expert at Microsoft Corporation plays a vital role in helping customers achieve more from their Microsoft investment. As part of the Customer Service & Success team, you will work closely with customers to resolve technical issues quickly and efficiently.This role requires you to be flexible and adaptable, as you will work in a...
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Technical Resolution Expert
hace 4 días
San José, San José, Costa Rica Tek Experts A tiempo completoAbout the JobWe're seeking a skilled Technical Support Engineer Level 2 to join our team at Tek Experts. In this role, you'll have the opportunity to work on complex customer cases, develop your technical skills, and make a meaningful impact on our customers' experiences. If you're passionate about technology and committed to delivering exceptional customer...
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Account Resolution Expert
hace 6 días
San José, San José, Costa Rica Teleperformance Costa Rica A tiempo completo**Overview of the Role**We are looking for a highly skilled Customer Service Specialist to join our team at Teleperformance Costa Rica. As a key member of our customer experience team, you will be responsible for providing exceptional service to our clients.**Primary Responsibilities**- Supports clients through various transactions and activities.- Assists...
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Customer Onboarding Expert
hace 5 días
San José, San José, Costa Rica Zm Financial Systems A tiempo completoZm Financial Systems is among the world's most respected and widely utilized sources for credit ratings and research. Our opinions and analysis on a broad range of credit obligors and obligations are valued around the world for their insight and rigor.We believe good teamwork gives us an edge. We foster a culture that thrives on diverse perspectives to...
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Customer Journey Expert
hace 4 días
San José, San José, Costa Rica Western Union A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Journey Expert to join our team. As a key member of our marketing department, you will be responsible for developing and implementing multi-channel campaigns targeting assigned areas of the customer lifecycle.In this role, you will collaborate with cross-functional partners to drive improvements in...
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Cloud Solutions Expert
hace 6 días
San José, San José, Costa Rica Microsoft A tiempo completoAs a Cloud Solutions Expert in our Customer Experience and Success (CEnS) organization, you'll play a critical role in delivering a connected customer experience that exceeds expectations. Our priority is the customers' successful adoption and productive use of Microsoft cloud technologies, and you'll be front and center with our customers supporting their...
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Cloud Infrastructure Expert
hace 5 días
San José, San José, Costa Rica Cloud Software Group A tiempo completo**Job Requirements**As a Cloud Infrastructure Expert at Cloud Software Group, you will play a key role in providing technical support to our customers and partners.Your primary responsibility will be to identify and resolve complex problems related to Citrix ADC.You will also contribute to the development of new or updated technical articles/documents...
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Operational Process Expert
hace 6 días
San José, San José, Costa Rica Softwareone A tiempo completoWe're looking for an Operational Process Expert to join our Service Excellence team at SoftwareONE. As a critical component of our service delivery process, this role sets up our delivery teams for success and drives customer satisfaction.The ideal candidate will have a strong background in business process analysis, with experience in report creation and/or...
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Azure Billing Resolution Expert
hace 4 días
San José, San José, Costa Rica Microsoft A tiempo completoAbout the RoleThis is an exciting opportunity to join Microsoft's Customer Experience & Success (CE&S) organization as a Technical Support Engineer - Azure Billing. As a member of the Applications & Infrastructure group in CSS, you will play a critical role in providing timely technical expertise to Microsoft's commercial customers.Your primary...
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Technical Support Expert
hace 4 días
San José, San José, Costa Rica 360Training A tiempo completoAs a Technical Support Expert at 360Training, you will play a vital role in ensuring the delivery of exceptional customer experiences across our platform. This is an excellent opportunity to leverage your technical expertise and passion for helping others to drive business success.You will be part of a dynamic team that values innovation, continuous...
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Global Market Expert
hace 4 días
San José, San José, Costa Rica Emerson A tiempo completoAbout the PositionWe are looking for a Global Market Expert to join our team at Emerson. This individual will be responsible for providing expert-level customer support, analyzing global market trends, and developing strategic solutions to meet customer needs.Some of the key responsibilities of this role include:Providing expert-level customer support,...
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Enterprise Automation Expert
hace 4 días
San José, San José, Costa Rica Smartsheet A tiempo completoAbout the RoleAt Smartsheet, we are looking for an experienced Enterprise Automation Expert to join our team. Our company was founded on the idea that teams and individuals deserve a better way to deliver their best work.We empower organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better...
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Customer Service Advisor
hace 3 semanas
San José, San José, Costa Rica Tek Experts A tiempo completoOverview:We're looking for a customer-oriented Customer Service Advisor (Escalations) to support our clients with excellent customer service while managing high-severity issues.You'll be proactive in communicating with our customers and ensuring a positive support experience at all levels of the support structure.In this role, you'll act as liaison between...
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Claims Resolution Specialist
hace 5 días
San José, San José, Costa Rica World Fuel Services A tiempo completoAbout World KinectWorld Kinect is a global organization that values its employees as key contributors to its success. With a team of approximately 5000 professionals, we are industry leaders due to the diverse talents of our workforce.We foster an environment that encourages innovative thinking, collaboration, and efficient execution. Our high-performance...
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Customer Experience Expert
hace 4 días
San José, San José, Costa Rica Emerson A tiempo completoAbout the RoleWe are looking for a dedicated and customer-focused individual to join our team as a Customer Service Representative I. As a key member of our team, you will be responsible for delivering exceptional customer experiences and driving business growth.Main ResponsibilitiesHandle customer inquiries and complaints in a professional and timely...
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Customer Outcomes Expert
hace 5 días
San José, San José, Costa Rica Hashicorp A tiempo completoAbout the JobWe are looking for a seasoned Customer Success Manager to join our team. As a CSM, you will be responsible for ensuring customer satisfaction and loyalty, while also driving revenue growth and expansion.Key Responsibilities:Ensure customer satisfaction and loyalty through effective account managementIdentify and pursue new business opportunities...
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Cloud Security Expert
hace 6 días
San José, San José, Costa Rica Microsoft A tiempo completoAs a member of the Microsoft Customer Experience & Success team, you will play a critical role in delivering a seamless support experience to customers worldwide. We are seeking a Cloud Security Expert to join our team in the Customer Service & Support organization. This role will focus on developing training plans to address identified gaps, performing case...
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Customer Support Expert
hace 5 días
San José, San José, Costa Rica Infotree Global A tiempo completoAt Infotree Global, we're seeking an experienced Customer Service Representative to join our team.The ideal candidate will possess advanced communication skills and the ability to work effectively in a fast-paced call center environment.We offer a competitive salary range of ¢500,000.00 - ¢600,000.00 per month.Key Responsibilities:Providing top-notch...
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Customer Success Lead
hace 7 días
San José, San José, Costa Rica Microsoft A tiempo completoAt Microsoft, we're committed to empowering every person and organization on the planet to achieve more. Our customer-centric approach is centered on delivering exceptional experiences that meet our customers' evolving needs. We're seeking a skilled Critical Situation Manager to join our team and help us drive customer satisfaction.The ideal candidate will...
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Hr Customer Care Specialist
hace 3 semanas
San José, San José, Costa Rica The Coca-Cola Company A tiempo completoThe Customer Care Specialist maximizes the value of HR Services and Operations by providing world class support for HR services, conducting research and resolution on complex program and policy inquiries, helping solve personnel concerns, processing key on demand data, such as Verification of employment letters and specific reports, for active and former...