Customer Resolution Expert

hace 4 días


San José, San José, Costa Rica Microsoft A tiempo completo

About the Role

We are seeking a highly skilled Technical Support Specialist to join our team. The ideal candidate will have experience with network tracing and analysis, storage networking or clustering. You will participate in communities with peer delivery roles and develop specific technical and professional proficiency to enable you to understand and resolve customer issues.

Your responsibilities will include reviewing, investigating and solving customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices.



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