Technical Support Expert
hace 2 días
As a Technical Support Expert at 360Training, you will play a vital role in ensuring the delivery of exceptional customer experiences across our platform. This is an excellent opportunity to leverage your technical expertise and passion for helping others to drive business success.
You will be part of a dynamic team that values innovation, continuous learning, and personal growth. Our platform offers a unique blend of challenges and opportunities for professional development, making it an ideal choice for ambitious technical professionals.
Main Responsibilities:
- Provide timely and effective resolution to technical issues
- Collaborate with cross-functional teams to identify and prioritize optimization requests
- Maintain comprehensive documentation for troubleshooting procedures
- Develop and deliver user training programs to enhance platform adoption
Requirements:
- Bachelor's degree in Computer Science or related field
- Experience with Jira Cloud for ticket management and metric reporting
- Strong communication and interpersonal skills
- Ability to learn quickly and adapt to changing technologies
- A commitment to delivering high-quality results
-
Technical Support Expert
hace 7 días
San José, San José, Costa Rica Microsoft Corporation A tiempo completoCompany OverviewMicrosoft Corporation is a global leader in the technology industry, with a strong commitment to delivering exceptional customer experiences. With over 17,000 employees worldwide, the company's Customer Experience & Success (CE&S) organization plays a crucial role in shaping the future of customer service.Job DescriptionThis Technical Support...
-
Technical Support Specialist
hace 7 días
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoCompany OverviewAmazon Support Services Costa Rica Srl is a leading provider of technical support services. Our team plays a crucial role in ensuring customer satisfaction and operational excellence.Job DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team. As a key member, you will provide expert engineering support and...
-
Technical Support Professional
hace 5 días
San José, San José, Costa Rica Emerson A tiempo completoWe are looking for a talented Software Solutions Expert to join our team as an Enterprise Application Consultant. As a key member of our team, you will be responsible for providing technical guidance and support to clients and internal stakeholders.Your Key Responsibilities:Provide expert-level technical support to customers.Develop and maintain in-depth...
-
Support Escalation Engineer
hace 6 días
San José, San José, Costa Rica Microsoft Corporation A tiempo completoAbout MicrosoftAt Microsoft, we're on a mission to empower every person and organization on the planet to achieve more. Our culture is centered around embracing a growth mindset, inspiring excellence, and encouraging teams and leaders to bring their best each day.Job DescriptionThis role is part of the Customer Experience and Success (CEnS) organization,...
-
Technical Resolution Expert
hace 2 días
San José, San José, Costa Rica Tek Experts A tiempo completoAbout the JobWe're seeking a skilled Technical Support Engineer Level 2 to join our team at Tek Experts. In this role, you'll have the opportunity to work on complex customer cases, develop your technical skills, and make a meaningful impact on our customers' experiences. If you're passionate about technology and committed to delivering exceptional customer...
-
Technical Support Professional
hace 7 días
San José, San José, Costa Rica Tek Experts A tiempo completoAbout Us:Tek Experts is a leading provider of specialized tech services and support, dedicated to delivering innovative solutions for clients worldwide.We're a diverse team of problem solvers, engagers, and creative thinkers who strive to help our customers succeed. Our agile support model helps large enterprises thrive.The Role:We're seeking an experienced...
-
IT Support Expert
hace 2 días
San José, San José, Costa Rica Akamai A tiempo completoTransform Entertainment, Business, and Life\We are seeking a skilled Technical Support Engineer to join our team. In this role, you will be responsible for delivering high-quality technical solutions and support to our customers.\You will work closely with internal cross-functional teams to solve complex technical problems and provide expert advice to our...
-
Technical Support Specialist
hace 4 días
San José, San José, Costa Rica Palo Alto Networks A tiempo completoAbout UsPalo Alto Networks is a leader in cybersecurity, providing innovative solutions to protect our digital way of life. We're driven by a mission to be the cybersecurity partner of choice and are committed to making a difference through our work.Job DescriptionWe're seeking an experienced Technical Support Specialist to join our team. As a key member of...
-
Technical Expert
hace 2 días
San José, San José, Costa Rica Ex2 Outcoding A tiempo completoCompany OverviewEx2 Outcoding is a leading provider of data analytics solutions, and we are seeking an experienced Senior Support Engineer to join our advanced support team.Job DescriptionWe require a skilled technical professional to provide advanced-level technical support to our customers, partners, prospects, and other support engineers. The successful...
-
Technical Support Expert
hace 4 días
San José, San José, Costa Rica Clearsource A tiempo completoClearSource: A People-Driven CompanyWe are a company that values our customers and employees. Our Core Values - Customer First, Personal Accountability, Humble Courage, Hungry, and Happy & Healthy - define our DNA and make us a great place to work.We support our people in realizing their greatest potential and offer a competitive salary, medical and dental...
-
Technical Solutions Expert
hace 7 días
San José, San José, Costa Rica Elev8 A tiempo completoAbout Elev8We're a dynamic team seeking a skilled Technical Solutions Expert to join our ranks. As a member of our elite support team, you will be responsible for resolving complex customer cases while collaborating with colleagues to continuously improve processes and deliver exceptional customer service.Key ResponsibilitiesProvide technical guidance across...
-
Technical Support Engineer
hace 4 semanas
San José, San José, Costa Rica Clearsource A tiempo completoWhy ClearSource?ClearSource is passionate about our Core ValuesCustomer First – We share an intense passion for creating an exceptional customer experience.Personal Accountability – Commit to do the right thing and do it.Humble Courage – Be brave enough to seek, deliver, and accept feedback.Hungry – Do your best every day to make great things...
-
Dynamics F&O Technical Expert
hace 6 días
San José, San José, Costa Rica Microsoft Corporation A tiempo completoJob OverviewWe are looking for a talented Dynamics F&O technical expert to join our team. In this role, you will play a critical part in ensuring the success of our customers by providing top-notch technical support and guidance.As a technical expert, you will be responsible for troubleshooting and resolving complex issues related to Microsoft Dynamics...
-
Technical Support Engineer Expert
hace 6 días
San José, San José, Costa Rica Tek Experts A tiempo completoA Career in TechAt Tek Experts, we're committed to helping our customers achieve their goals through innovative technology solutions.As a Tech Support Engineer, you'll play a critical role in ensuring seamless customer experiences.This position requires an individual with strong technical skills, excellent communication abilities, and a passion for...
-
Technical Support Specialist
hace 6 días
San José, San José, Costa Rica Emerson A tiempo completo**Overview**At Emerson, we are seeking a skilled Technical Support Specialist to join our team. In this role, you will be responsible for providing exceptional remote support to our clients, ensuring timely resolutions and escalating complex issues to higher-level teams.**Key Responsibilities**Install, configure, and troubleshoot software and hardwareUtilize...
-
Technical Support Specialist
hace 2 días
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoCompany Overview:We are Amzn Support Srvcs Costa Rica, a team passionate about providing world-class support to our enterprise customers. Our mission is to deliver exceptional service and expertise that enables our customers to succeed.Job Description:We are seeking an experienced Technical Support Specialist to join our team. As a key member of our...
-
Technical Operations Expert
hace 4 días
San José, San José, Costa Rica Micro Focus A tiempo completoAbout UsMicro Focus is a leading organization that delivers cutting-edge software solutions. We are committed to innovation, quality, and customer satisfaction. Our global product team works closely together to develop, debug, and release advanced products and services throughout the entire product lifecycle.We offer a dynamic and supportive environment...
-
Ubuntu Technical Expert
hace 3 días
San José, San José, Costa Rica Canonical - Jobs A tiempo completoAs a Linux Support Engineer at Canonical, you'll be part of a team that delivers expert-level support and satisfaction to our peer groups and customers.Responsibilities will include:Solving interesting, technical problems, from triaging Linux kernel crashes to OS configuration issues and root cause analysisCollaborating with customers directly, via phone,...
-
Technical Support Specialist
hace 2 días
San José, San José, Costa Rica Cloud Software Group A tiempo completo**Company Overview**Cloud Software Group combines the capabilities of Citrix and TIBCO to deliver one of the world's largest cloud software suites. With over 100 million users globally, we aim to revolutionize the way people work.**Job Description**In this role, you will focus on delivering exceptional technical support to our customers, resolving complex...
-
Microsoft Technical Support Expert
hace 5 días
San José, San José, Costa Rica Microsoft Corporation A tiempo completoJob DescriptionThis is an exciting opportunity to join Microsoft's Customer Experience and Success (CEnS) organization as a Customer Service and Support Representative. In this role, you'll work closely with commercial customers, resolving complex technical issues and collaborating with cross-functional teams to ensure customer satisfaction.Your Key...