Technical Resolution Expert

hace 2 días


San José, San José, Costa Rica Tek Experts A tiempo completo
About the Job

We're seeking a skilled Technical Support Engineer Level 2 to join our team at Tek Experts. In this role, you'll have the opportunity to work on complex customer cases, develop your technical skills, and make a meaningful impact on our customers' experiences. If you're passionate about technology and committed to delivering exceptional customer service, we encourage you to apply.

Responsibilities and Expectations
  1. Provide expert-level support to customers via phone, email, or chat.
  2. Analyze and resolve complex technical issues efficiently.
  3. Develop and maintain strong relationships with customers and internal stakeholders.


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