Escalation Resolution Expert

About MicrosoftAs a technology leader, Microsoft aims to empower every person and organization to achieve more. Our success depends on talented individuals who are passionate about delivering exceptional customer experiences.Job SummaryWe're seeking a highly skilled Escalation Resolution Specialist - Windows Systems to join our Customer Experience and...

**Job Overview**As a Global Resolution Expert at Western Union, you will play a key role in resolving complex customer cases. This is a unique opportunity to join a diverse and passionate customer-centric team serving 200 countries and territories.**Key Responsibilities:**Resolve customer complaints and issues through thorough analysis and effective...

Job DescriptionThe Chargeback Resolution Expert will process chargeback claims for wholesalers in the US and Puerto Rico and resolve exceptions related to contracts, products, and membership timely and accurately. Regular interfaces with internal and external customers, including GFS Americas, Wholesalers, Contract teams, Business Technology, and A/R and...

About Us:We're a global team of experts dedicated to delivering advanced technology services, cybersecurity expertise, and unmatched technical skilling. Our mission is to transform the tech landscape globally, tailored to the unique landscapes of public and private sectors.As a CMET member, you'll be part of a growth mindset team that encourages you to lean...

Job Summary:** As a Client Resolution Expert at Talent2Win, you will be responsible for resolving client issues efficiently and effectively.Key Responsibilities:**Identify and prioritize client issues based on urgency and complexity.Develop and implement effective solutions to resolve client issues.Collaborate with internal stakeholders to ensure seamless...

About MicrosoftAt Microsoft, we're on a mission to empower every person and organization on the planet to achieve more. Our culture is centered around embracing a growth mindset, inspiring excellence, and encouraging teams and leaders to bring their best each day.Job DescriptionThis role is part of the Customer Experience and Success (CEnS) organization,...

About Cloud Software GroupCloud Software Group combines the capabilities of both Citrix and TIBCO, creating one of the worlds largest cloud software providers, serving more than 100 million users around the globe.When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud solutions to get work...

We're looking for an outstanding Senior Escalation Engineer.You will provide an extraordinary customer service experience by problem identification and resolution on Endpoint Management.Do you have 5 years of proven ability in Enterprise support team and have strong critical thinking and problem resolution skills?Then we'd love to speak with you**Position...

We are seeking an exceptional Technical Support Expert to join our Cloud Software Group team. As a Senior Escalation Engineer, you will be responsible for providing top-notch customer service experience by identifying and resolving complex issues on Citrix Endpoint Management.A successful candidate will have 5 years of proven ability in Enterprise support...

We are looking for senior ICs responsible to provide 24x7 follow the sun Crisis Management across IT.Central Escalation Manager is a unique role that will provide the segment level visibility and network which is aligned to IT support model.The CEM has the empowerment and influence at the organization and segment level grows.In this role, the CEM will manage...

**Overview of the Role**We are looking for a highly skilled Customer Service Specialist to join our team at Teleperformance Costa Rica. As a key member of our customer experience team, you will be responsible for providing exceptional service to our clients.**Primary Responsibilities**- Supports clients through various transactions and activities.- Assists...

About the RoleThe successful candidate will have a strong background in customer support and dispute resolution, with experience working in a fast-paced environment. As an Arbitration Success Expert, you will be responsible for managing relationships with clients, merchants, and customers, and ensuring that their needs are met in a timely and professional...

**Job Description**The VOD Support Expert is responsible for providing support and resolution for cases/tickets concerning VOD assets on customer platforms. This includes investigating and resolving issues, offering solutions and fixes, and communicating with customers and internal teams.**Responsibilities**Investigate and resolve issues related to VOD...

About the JobWe are seeking a highly motivated HR Escalation Coordinator to join our team at Amzn Support Srvcs Costa Rica.Job DescriptionThe successful candidate will be responsible for managing the entire lifecycle of customer escalations, from intake and tracking, to partnering with internal stakeholders and service teams in the identification of root...

**System Uptime Expert Position**We are seeking an experienced System Uptime Expert to join our team at Oracle.In this role, you will be responsible for ensuring the uptime and performance of our systems. You will work closely with cross-functional teams to identify and resolve issues that impact our customers.Utilize a deep understanding of service topology...

About Cloud Software GroupWe're a global leader in cloud software, empowering over 100 million users worldwide. Our mission is to create cutting-edge solutions that transform the way people work.**Job Summary:**As a Sr Escalation Engineer, you will play a vital role in our engineering team, resolving intricate technical problems and delivering exceptional...

Our Organization:Do you have a passion for Cloud Services?Do you want to be a key technical leader in a rapidly growing & profitable "Enterprise" cloud service?Does building the Services infrastructure of a cloud service excite you?If you want to join a fast-paced team & have an impact on a growing online business, this is the opportunity for you to drive...

**Our Organization**:Do you have a passion for Cloud Services?Do you want to be a key technical leader in a rapidly growing & profitable "Enterprise" cloud service?Does building the Services infrastructure of a cloud service excite you?If you want to join a fast-paced team & have an impact on a growing online business, this is the opportunity for you to...

**Exceptional Technical Expertise**As an Escalation Engineer at Microsoft Corporation, you will bring exceptional technical expertise to deliver exceptional customer experiences. You will be part of the Customer Experience and Success (CEnS) organization, responsible for investigating and resolving complex technical issues using code-level techniques.Your...

Digi-Flex Operations ExpertAt Amazon Support Services Costa Rica Srl, we are committed to delivering exceptional customer experiences through innovative and efficient processes. As a Digi-Flex Operations Expert, you will play a key role in driving process excellence and improving quality across all regions.About the RoleWe are seeking a highly motivated and...