Sr Escalation Engineer

About Cloud Software GroupWe're a leading provider of cloud software solutions, serving over 100 million users worldwide. Our mission is to make a difference in people's lives by providing reliable and efficient cloud solutions.**Job Overview**:We're looking for a seasoned Sr Escalation Engineer who will join our team of experts in resolving complex...

The Microsoft Azure Identity Escalation Engineer plays a critical role in resolving complex customer issues related to Azure Active Directory and other identity services. As a seasoned engineer, you will possess in-depth knowledge of Azure services, including directory services, identity protection, and conditional access.Key ResponsibilitiesEvaluate and...

We're looking for an outstanding Senior Escalation Engineer.You will provide an extraordinary customer service experience by problem identification and resolution on Endpoint Management.Do you have 5 years of proven ability in Enterprise support team and have strong critical thinking and problem resolution skills?Then we'd love to speak with you**Position...

We are looking for an experienced Sr. Support Engineer to join our advanced support team.As a Sr. Support Engineer, you will provide advanced-level technical support, helping our customers integrate with the Alation platform.You will be responsible for troubleshooting and debugging complex issues as well as acting as an escalation point with customers and...

About Cloud Software GroupWe're at the forefront of cloud technology, shaping the future of work for millions of users around the globe. Our team is passionate about delivering innovative solutions that meet the evolving needs of our customers.**Job Role**:We're seeking a highly skilled Sr Escalation Engineer who will drive exceptional customer experiences...

We're seeking a highly skilled Senior Escalation Engineer to join our team at Cloud Software Group.Job SummaryThe successful candidate will be responsible for providing exceptional customer service experience by identifying and resolving issues related to Citrix Endpoint Management. This includes in-depth problem analysis, technical knowledge, and...

Job Description:At Microsoft, we are seeking a highly skilled Technical Support Specialist to join our team. As a Support Escalation Engineer, you will be responsible for providing technical support to customers, partners, and field engineers who are diagnosing and troubleshooting complex computer systems, software, and networked systems.This role involves...

Job DescriptionThe Escalation Engineer role is an opportunity to join our highly innovative organization in a senior position within the Customer Success division. As part of this, you will be driving successful closure of complex technical issues via collaboration with cross-functional teams using cutting-edge debugging tools while delivering the highest...

With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience.Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...

Microsoft is on a mission to empower every person and every organization on the planet to achieve more.Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day.In doing so, we create life-changing innovations that impact billions of lives around the world.You can...

Microsoft is on a mission to empower every person and every organization on the planet to achieve more.Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day.In doing so, we create life-changing innovations that impact billions of lives around the world.You can...

About NetskopeToday, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve.We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security.Since 2012, we have built the...

Sr. Cyber Security EngineerThe K-C Cybersecurity team is a trusted adviser to IT and the broader organization, helping to protect our most valuable assets, and continuously working to strengthen our capabilities to identify and mitigate cyber risk.As part of this team, the IT Senior Security Engineer creates security architecture with its own unique...

Job Description - Sr. Site Reliability Engineer**Title**:Sr. Site Reliability Engineer**Location**:Remote, based in Costa Rica**Job Overview**:**Key responsibilities include**:- Leadership and Mentorship: Direct and mentor junior SREs, fostering a culture of excellence, continuous improvement, and learning within the team.- Strategy Development: Lead the...

**Position Overview**A Technical Support Engineer is responsible for providing assistance to our customers via diverse channels as appropriate for Citrix Cloud, Citrix Virtual Apps, and Citrix Virtual Desktops.You will focus on in-depth problem analysis of Citrix products and their integration into customer environments using fundamental troubleshooting...

About Cloud Software GroupWe're on the cusp of a major technological leap - a moment of immense evolution and growth. Our team is encouraged to learn, dream, and build the future of work.**Job Description**:We're seeking an exceptional Sr Escalation Engineer who will provide outstanding customer service experience by resolving complex NetScaler issues.Key...

**Our company**:A fast-growing start-up headquartered in San Francisco, CA, USA in the heart of Silicon Valley.We recruit worldwide as our customer base is global.All employees outside San Francisco headquarter work remotely.Elife is a Startup developing innovative technology in the passenger transport industry, providing any type of ground transportation...

Provides technical support to customers, partners, field engineers, and other product support personnel who are diagnosing, troubleshooting, repairing and debugging complex computer systems, complex software, or networked and/or wireless systems.Works with customers to review and resolve issues.Performs troubleshooting and related analyses; escalates issues...

Datasite is where deals are made.We provide the data rooms and SaaS technology used in M&A and other high-value transactions, to deliver projects in more than 170 countries.Carrying that success into the future is all about you.Your useful skills, your unusual experience, your unique ideas.Everyone here brings something unexpected.What's yours?Invest your...

Microsoft is on a mission to empower every person and every organization on the planet to achieve more.Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day.In doing so, we create life-changing innovations that impact billions of lives around the world.You can...