Escalation Engineer Virtualization

**Position Overview** A Technical Support Engineer is responsible for providing assistance to our customers via diverse channels as appropriate for Citrix Cloud, Citrix Virtual Apps, and Citrix Virtual Desktops. You will focus on in-depth problem analysis of Citrix products and their integration into customer environments using fundamental troubleshooting...

**Position Overview** A Technical Support Engineer is responsible for providing assistance to our customers via diverse channels as appropriate for Citrix Cloud, Citrix Virtual Apps, and Citrix Virtual Desktops. You will focus on in-depth problem analysis of Citrix products and their integration into customer environments using fundamental troubleshooting...

Overview:We're seeking a customer-oriented Technical Support Engineer (Virtualization) to work on behalf of our client to resolve complex customer cases.You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service.This role is expected to take cases escalated by...

Overview:We're seeking a customer-oriented Technical Support Engineer (Virtualization) to work on behalf of our client to resolve complex customer cases.You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service.This role is expected to take cases escalated by...

About Cloud Software GroupCloud Software Group combines the capabilities of both Citrix and TIBCO, creating one of the worlds largest cloud software providers, serving more than 100 million users around the globe.When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud solutions to get work...

With over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...

With over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...

We're looking for an outstanding Senior Escalation Engineer.You will provide an extraordinary customer service experience by problem identification and resolution on Endpoint Management.Do you have 5 years of proven ability in Enterprise support team and have strong critical thinking and problem resolution skills?Then we'd love to speak with you!**Position...

**About VMware**VMware is a leader in virtualization and cloud computing, supporting over 250,000 companies across 100+ countries. Our Global Support organization offers an exciting opportunity to join a dynamic team in a collaborative and innovative business environment.**Role Overview**We are seeking a Technical Support Engineer to join our Compute...

**About Cloud Software Group**Cloud Software Group combines the capabilities of both Citrix and TIBCO, creating one of the worlds largest cloud software providers, serving more than 100 million users around the globe.When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud solutions to get work...

Provides technical support to customers, partners, field engineers, and other product support personnel who are diagnosing, troubleshooting, repairing and debugging complex computer systems, complex software, or networked and/or wireless systems.Works with customers to review and resolve issues.Performs troubleshooting and related analyses; escalates issues...

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can...

**About the Role**We are seeking an experienced Virtualization Engineer to join our team at Kyndryl Costa Rica, Sociedad de Responsabilidad Limitada. As a key member of our infrastructure team, you will be responsible for designing, implementing, and managing virtualized environments using Citrix and Azure technologies.Main Responsibilities:Troubleshoot and...

With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience.Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...

About Cloud Software GroupCloud Software Group combines the capabilities of both Citrix and TIBCO, creating one of the worlds largest cloud software providers, serving more than 100 million users around the globe.When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud solutions to get work...

Microsoft is on a mission to empower every person and every organization on the planet to achieve more.Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day.In doing so, we create life-changing innovations that impact billions of lives around the world.You can...

About Cloud Software GroupCloud Software Group is a global leader in cloud software, serving over 100 million users worldwide.We value diverse perspectives, varied experiences, and courage to take risks. Our teams are encouraged to learn, dream, and build the future of work.As we embark on a new era of growth, we need experts like you to drive our...

As a Technical Expert in our Customer Service & Support team, you will play a critical role in delivering exceptional customer experiences. Our organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience.We are seeking an experienced professional to join our team as a Technical Support Engineer. In...

Citrix is a global leader in secure digital workspace technology, empowering over 400,000 customers worldwide to work efficiently from anywhere.Our award-winning workplace values diversity, equity, and inclusion, offering a collaborative environment that fosters work-life balance. Join us as we strive to innovate and grow together.We are seeking an...

Provides technical support to customers, partners, field engineers, and other product support personnel who are diagnosing, troubleshooting, repairing and debugging complex computer systems, complex software, or networked and/or wireless systems.Works with customers to review and resolve issues.Performs troubleshooting and related analyses; escalates issues...